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kuncendorfs 1 Apr, 2021 @ 11:12am
Valve, you have to fix your key recall thing
Another dev pulled plug because he didn't get paid enough from distributor.
And everyone got game removed from library.
Customers should not be affected this way. We paid.
Ability of dev to invalidate customer keys is complete bs and probably breaks a law or two.
This is 2nd time this happened to me this year and 5th or 6th overall.
This time it's more expensive game with more customers affected
so there seems to be bigger backlash,
which is good, this should not go unnoticed.
https://gtm.steamproxy.vip/app/402310/discussions/
Steam users should know that currently devs or publishers have ability
to remove games people paid for from their libraries and there is basically nothing people can do.
All you get is a little pop-up message and 'I agree to get screwed' button.
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Showing 1-15 of 16 comments
Start_Running 1 Apr, 2021 @ 11:17am 
If the puublisher doesn't get paid, then the key is technically stolen. Stolen property invalidates all contractual obligations...like for example acknowledging the validity of the key and providing access to the game.

Your issue is with whatever shady retailer you purchased the game from.

TRhat youu paid for the key, doesn't mean the developer was paid for the key. This is why you buy from reputable retailers. And no this feature is not going away vbecause it is how devellopers protect themeselves against shady retailers.

You need to take up with whoever you bought the key from.

If you legitimately bought it from Fanatical, the developer is working with them to reissue any revoked keys

https://gtm.steamproxy.vip/app/402310/discussions/0/3068614788761423239/
Last edited by 󠀡󠀡󠀡⁧⁧the.jester; 1 Apr, 2021 @ 11:20am
Spawn of Totoro 1 Apr, 2021 @ 12:00pm 
Originally posted by 󠀡󠀡󠀡⁧⁧the.jester:
You need to take up with whoever you bought the key from.

If you legitimately bought it from Fanatical, the developer is working with them to reissue any revoked keys

https://gtm.steamproxy.vip/app/402310/discussions/0/3068614788761423239/

And another post here:
https://gtm.steamproxy.vip/app/402310/discussions/0/3068614788762142906/

Developers are working on getting the game back to the users.
Last edited by Spawn of Totoro; 1 Apr, 2021 @ 12:01pm
NormireX 2 Apr, 2021 @ 12:09am 
Originally posted by cSg|mc-Hotsauce:
https://gtm.steamproxy.vip/discussions/forum/0/3080999687760440211/

:qr:
Nice but I think my post is a bit more on the nose but I support that thread as well.
Start_Running 2 Apr, 2021 @ 1:11am 
OP This is not gonna happen.
The reason this feature is for developers/publishers to have some sort of tool against bad actors.

If you got the game from fanatical, give it a little time and things will be sorted out between them. Likely they just revoked a whole batch and are going through to see which ones were actually legit sold.
Ganger 2 Apr, 2021 @ 1:39am 
You take that risk every time you buy from non official 3rd party CD key reseller sites. Some of the CD keys were bough using stolen credit/debit cards and you can't expect steam too give you the game that has been stolen once it's been reported.

These dev should stop issuing CD keys and sell only on platforms such as steam and others.



Originally posted by NormireX:
As a community we should demand Valve remove this option of revoking activated keys immediately!

So you really believe the community can come together to demand change ? bit late for april's fools jokes, it's the 2nd today
JVC 2 Apr, 2021 @ 2:17am 
Fanatical is a legitimate site but if they've bought merchandise [game keys] from a supplier that refused to pay the seller, it is essentially stolen property. The developers appear to be willing to compensate those players that in good faith bought these keys from Fanatical but of course not allow the swindler that supplied Fanatical to profit from selling additional batches of keys.

It seems obvious that the swindler didn't sell all 30,000 keys to Fanatical so he still controls some of them and that the developers are aiming to make that part of his loot worthless.

Any player that in good faith bought one of these keys from Fanatical has a claim on Fanatical and should contact them unless already being contacted by them. It seems like Fanatical is supplying the developers with these customers' information so the customers get compensated.
Last edited by JVC; 2 Apr, 2021 @ 2:19am
NormireX 2 Apr, 2021 @ 3:23am 
Originally posted by Start_Running:
OP This is not gonna happen.
The reason this feature is for developers/publishers to have some sort of tool against bad actors.

If you got the game from fanatical, give it a little time and things will be sorted out between them. Likely they just revoked a whole batch and are going through to see which ones were actually legit sold.
Valve should be able to tell if the keys are legit though. If they are not then the flag should come up right away. The consumer isn't the bad actor, it would be the seller. Consumer may not know the key is "hot". All the sellers I listed are certified though.

I mean fine if you are OK with devs being able to steal games from you by revoking keys. I'm looking from the outside in at this.
Crazy Tiger 2 Apr, 2021 @ 3:33am 
How should Valve be able to tell whether a developer got paid for their key or not when it doesn't go through the Steam store?

Also in your example the seller (Fanatical) isn't the bad actor either. The bad actor here is a publishing partner who didn't pay the dev.
Last edited by Crazy Tiger; 2 Apr, 2021 @ 3:35am
NormireX 2 Apr, 2021 @ 3:35am 
Originally posted by Crazy Tiger:
How should Valve be able to tell whether a developer got paid for their key or not when it doesn't go through the Steam store?
Again this should be between the dev and the seller, customers should not be punished.
Crazy Tiger 2 Apr, 2021 @ 3:36am 
Originally posted by NormireX:
Originally posted by Crazy Tiger:
How should Valve be able to tell whether a developer got paid for their key or not when it doesn't go through the Steam store?
Again this should be between the dev and the seller, customers should not be punished.
That's not an answer to my question, though. You said Valve should be able to tell that a key is legit (Legitly sold, I assume). I ask you how they should be able to.
NormireX 2 Apr, 2021 @ 3:57am 
Originally posted by Crazy Tiger:
Originally posted by NormireX:
Again this should be between the dev and the seller, customers should not be punished.
That's not an answer to my question, though. You said Valve should be able to tell that a key is legit (Legitly sold, I assume). I ask you how they should be able to.
Well yeah I get it, thus pointing back to my point.
Crazy Tiger 2 Apr, 2021 @ 4:14am 
It works the other way around as well. For the developer it's a nightmare to find out which part of the key batch have been redeemed and which not. So the safest way is to make the whole batch worthless so that the unsold ones don't get used, work with the legit sellers through which they were sold (and who will try to recoup costs made on the bad actor) and reimburse the people who bought one (either through refund or, most likely, a new key).

Ergo exactly what the developer is doing.

I disagree that a customer shouldn't be "punished". You buy a key not from the original source (Steam, ergo the Steam store in this, or a developer/publishers site), which means it's always possible that there is a bad actor somewhere in the supply chain. It's a risk a person consciously takes to get something cheaper than on the Steam store itself.
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Date Posted: 1 Apr, 2021 @ 11:12am
Posts: 16