Age of Empires III: Definitive Edition

Age of Empires III: Definitive Edition

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Smug 8 Jan, 2022 @ 4:11pm
US DLC not showing up in game
Cant imagine how something so simple is broken, but hey, at least you spent all that time renaming everything so its not offensive
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Showing 1-15 of 43 comments
Breadalus (Tantalus)  [developer] 10 Jan, 2022 @ 3:44pm 
Hi @Sephaizen,

Is this issue still occurring for you? You can check the DLC is enabled in Steam by right-clicking on the game in your Library and selecting the DLC tab.

If the US DLC was awarded through the challenges and not purchased as DLC then the game will need to get that data from the server. In times of maintenance, the civ may not be available.

Hope this helps.
Dr.Doom 11 Nov, 2022 @ 5:57pm 
Yeah I have same problem looked all over online looks like a lot of people having this problem most people seem to either buy the game and dlc through Microsoft, Xbox, or game pass can't find a lot of help for steam iv uninstalled and reinstalled the game 3 times and all the dlc shows up but not the USA. I played it less then 6 hours ago now it's locked
Smug 11 Nov, 2022 @ 7:04pm 
Originally posted by ☣︎Pumpkin☠︎ℌ︎ead☣:
Yeah I have same problem looked all over online looks like a lot of people having this problem most people seem to either buy the game and dlc through Microsoft, Xbox, or game pass can't find a lot of help for steam iv uninstalled and reinstalled the game 3 times and all the dlc shows up but not the USA. I played it less then 6 hours ago now it's locked

Posted this almost a year ago, but I did end up getting the Civ to appear. Not sure what was wrong though
HoboKeyMaster 12 Nov, 2022 @ 2:07pm 
Having the same issue.
I kinda regret not checking it before the refund window closed.

You'd think that buying and making sure it's enabled would be enough (like with every other game).
Trench Taser 13 Nov, 2022 @ 10:14pm 
Are you joining the Steam beta Participation?
if yes, try to remove it by going to settings > account > beta participation > set it to none. It should be working as well as it is for me.

Tell me if it work for you.
HoboKeyMaster 14 Nov, 2022 @ 12:53am 
Originally posted by Trench Taser:
Are you joining the Steam beta Participation?
if yes, try to remove it by going to settings > account > beta participation > set it to none. It should be working as well as it is for me.

Tell me if it work for you.
Yeah, that worked, thanks.

Weird how this DLC wont work while being opt in to Steam Beta
damainx2000 16 Nov, 2022 @ 8:16am 
I paid for this dlc, played it a lot, and now it's not working. i have deleted mods, re-enable dlc...nothing is working
Daemontv 16 Nov, 2022 @ 7:00pm 
i paid for this dlc , it was working , but today its gone ?????
Naitas 16 Nov, 2022 @ 7:20pm 
Originally posted by Breadalus (Tantalus):
Hi @Sephaizen,

Is this issue still occurring for you? You can check the DLC is enabled in Steam by right-clicking on the game in your Library and selecting the DLC tab.

If the US DLC was awarded through the challenges and not purchased as DLC then the game will need to get that data from the server. In times of maintenance, the civ may not be available.

Hope this helps.

Hi, today I try to play and saw that I had not access to play with the USA civ instead get the option to purchase it. I already got it but I can't play for now. I want to now if this problem is in general or I have to wait until the next Mainteneance. Thnx
Rockwall 16 Nov, 2022 @ 9:04pm 
It's happening to me too. USA DLC not showing up. Tried integrity checking files, I reinstalled the entire game, DLC is checked in the steam section, im not opted into the steam beta, made sure my computer was plugged in and turned it on and off (kek)
Last edited by Rockwall; 16 Nov, 2022 @ 9:06pm
jarl 16 Nov, 2022 @ 10:52pm 
I too experience that the game is no longer playable.
I can see that is is installed. I have the DLC bar where I have the Play button.
But inside the game the US DLC is marked as locked, though I have played it a lot of times before.

I bought it, did not earn points to get it and have played the US a lot of times. Now after reinstalling it does not work anymore :-(
HoboKeyMaster 16 Nov, 2022 @ 11:08pm 
Yeah, it got disabled for me again, the first time i got it working when i opt out from the Steam Client Beta but now its locked again, maybe time for them to give people their money back
Cython 16 Nov, 2022 @ 11:58pm 
Mine is busted now. My other DLCs still work, but not that one (United States).
chen50.peter 17 Nov, 2022 @ 1:26am 
Originally posted by Breadalus (Tantalus):
Hi @Sephaizen,

Is this issue still occurring for you? You can check the DLC is enabled in Steam by right-clicking on the game in your Library and selecting the DLC tab.

If the US DLC was awarded through the challenges and not purchased as DLC then the game will need to get that data from the server. In times of maintenance, the civ may not be available.

Hope this helps.

I have check it is enable in my dlc table, and i purchased long time ago, any other way deal it?
Wolfie 17 Nov, 2022 @ 2:09am 
Yep same here, not subbed to any beta versions as of today randomly locked
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