The purpose of this FAQ is to answer the most common problems that you can have while starting Killsquad.

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This is a common issue among users of a Windows 10 N version. You lack the Media feature pack. To install it, please follow the next steps:

Install the Media Feature Pack by going to:
Windows Settings > Apps > Optional Features > Add a feature
Then search for "Media Feature Pack" and install it.

This is a common issue among Unreal Engine based games. Unfortunately, we can't fix the engine's issues, but we found these methods that might help you.


Modify the TDRDelay
Fix from Ed Burgess (Epic games Staff) [answers.unrealengine.com]


Method 1 - Windows (manually):

1. Go to this link: https://msdn.microsoft.com/en-us/library/windows/hardware/ff569918(v=vs.85).aspx
   
2. Find a section called TdrDelay there is all the information you need to create a registry key that will change the delay time.
   
3. Open your start menu on Windows and type "run" once the window is open type "regedit" and hit OK.
   
4. Now you should have the Registry Editor open, this is where you will use the info at the website opened at step 2
   
5. Navigate the key path HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers.
   
6. Right click on GraphicsDrivers and go to new > DWORD (32 bit) value.
   
7. A new key will appear, make sure to name it "TdrDelay".
   
8. Right click it and select "modify".
   
9. Under Value data enter 10 (this is the number of seconds to delay) make sure you have Decimal selected as the base.
   
10. Hit okay and restart your system.

Method 2 - Windows:

1. Go to this forum: https://forums.geforce.com/default/topic/550192/geforce-drivers/wagnard-tools-ddu-gmp-tdr-manupulator-updated-09-01-14-/
   
2. Download TDR Manipulator
   
3. Run the application and change the TdrDelay value to 10
   
4. Reboot your computer

Full uninstall and reinstall the Drivers
Fix from suta01 [answers.unrealengine.com]

1. Go to https://www.wagnardsoft.com/
   
2. Download the last version of the DDU software.
   
3. Install the software with default values.
   
4. Reboot your computer into safe mode.
   
5. Run the DDU software, it will work automatically.
   
6. Reboot the computer to your normal user once it's done.
   
7. Install your Graphic card driver.
   
8. Disable real time thumbnails. Here is the guide: https://www.windowscentral.com/how-disable-taskbar-thumbnail-preview-windows-10
   
9. Go to Control Panel > System > Advanced System Settings. On the "Visual Effects" tab select "Adjust for best performance".
   
10. Ensured desktop scaling (DPI) within windows is at 100% (not 125%, 150%).
    
11. Reboot your computer

Overclock Issues

Remove the overclock of your computer if you are overclocking it.

GSync Issues

1. Disable G-Sync for full-screen and windowed screen mode in the NVIDIA configuration application if you have them activated.
   
2. Setting it back to the default G-Sync for full screen only.

Change the Preference for dedicated Graphics and Disabling on-board Graphics

Follow solutions 3 and 4 of this link: https://appuals.com/how-to-fix-the-error-unreal-engine-is-exiting-due-to-d3d-device-being-lost/