Deceive Inc.

Deceive Inc.

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Yoshiro  [developer] 24 Mar, 2023 @ 12:14pm
PC Perf Investigation - Need Player Information
https://forums.tripwireinteractive.com/index.php?threads/pc-perf-investigation-need-player-information.2338964/

We are investigating cases where players are not getting expected frame rates on PC's. If you believe you are one of these users can you please let us know the following information:

Your basic hardware information (CPU/GPU/Windows version, Amount of ram)
Can you confirm you are on the latest AMD/Nvidia/Intel graphics drivers
In game Graphics Settings
Do you run third party software in the background
If so, what? Afterburner or other Hardware monitor, Antivirus, Firewall?
Does this problem seem to get worse over time in game?
Does it only happen in online matches vs training?
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Showing 1-15 of 68 comments
Froish 24 Mar, 2023 @ 11:11pm 
Asus Rog Strix G15 laptop with 16GB of ram. it comes with AMD Radeon RX 6800M 12GB GPU and AMD Ryzen 9 5980HX CPU.

I was running Asus Armory Crate, Steam, and AMD Software: Adrenaline Edition with its in-game performance overlay to track FPS.

In-game graphic settings on Ultra @ 1440p with vsync OFF produces dramatic fluctuations in FPS. Some areas produce up to 90 FPS but other areas produce around 45-50FPS a dramatic 40 FPS gap. I believe average FPS is 55.

Occurs in Online-matches more often I believe the higher the player count because when i join a online lobby with few players i stay around 90-100 FPS in the staging map. But once all players join i get around 60-70 FPS. I'm confident this transfers to the actual map once the game begins.

I confirm I'm on the latest AMD Radeon graphics driver 23.3.1.
Last edited by Froish; 24 Mar, 2023 @ 11:15pm
Han SoLong 25 Mar, 2023 @ 4:33am 
Specs:

i9-10850K
32GB 3200Mhz DDR4
RTX 4090 (531.41 - 03/23/2023)
Everything on a Gen 4 NVMe
WIndows 11 Pro (22H2 - 22621.1413)
Playing at full 4K 120Hz

As with everyone else, training mode was perfect. In actual matches, if there's more than a few players and/or NPCs on the screen at once, I get pretty terrible FPS drops. I've tried everything from graphics on ultra to low. I've also tried DLSS mode on and off. None of those make a difference other than increasing the average FPS when it's not dropping.

I have tried DX12 which seemed to have helped a bit but I started getting UE crashes whenever in a match so I turned it off.
R3LAX 25 Mar, 2023 @ 7:18am 
bad fps in game and pre lobby getting between 40-80, in training its smooth and getting 160fps, id also like a ping counter because it feels like im on singapore servers or US and im OCE
specs are
rtx 2060 super
intel I5 10400f
32gb ram
im on latest nvidia drivers
and only have discord in the back ground running
also tried dx12 and it didnt help
also duo mode would be really great
Last edited by R3LAX; 25 Mar, 2023 @ 10:57am
Fan4eG 25 Mar, 2023 @ 9:11am 
9700k
32gb
4090
win10
2k 165ghz

on background run OBS, snapcamera, voicemod, steam ofc.
playin only solo and after each game fps more drop.
low or high setting, dlss on\off. 720p or 4k - doesent matter. ~60 fps
AMD Ryzen 5600G
16gb RAM
Nvidia Geforce 3060
Windows 10
Not on latest drivers, but no other problems anywhere else.

My settings are medium preset with DLSS turned off and DX12 + Fullscreen. I have found that DX12 + Fullscreen tends to give slightly more FPS than borderless windowed or windowed, and DLSS, even on ultra-performance, tanks FPS hard.

I tend to run a variety of programs in the background, like Chrome, Discord, Steam, Task Manager, sometimes VLC (music). Task manager seems to think that the game doesn't take/use all my resources so assuming that is fine.

I have not tested in training, but I do know for a fact that it gets REALLY bad during firefights. I reviewed a few of my clips, and seem to get FPS drops especially when I am firing and after choosing a character in the lobby (106fps before choosing, down to ~72fps when in lobby). During one firefight with many civilians on the ground and us fighting another team, my FPS dropped from 71fps to 40fps at the lowest.

While moving around and not fighting/being reacted to be AI, I had around 58fps, and while firing or having guards come for me it dropped down to around 50fps.

If necessary I can upload some of my clips to youtube, as I did have my steam FPS counter visible for all my clips, which might give some insight. I will note that most are from the beta, but if other people are to be believed then it seems to still be occurring in similar fashion. I can be reached on discord at Mark#5291, or through my support ticket (aka email) for a different issue.
Mampf 26 Mar, 2023 @ 1:32am 
I7 8700
16 GB RAM
GTX1070
Windows 10
must be the latest driver ,updated it 4 weeks ago.
Only hard FPS drops on DX11, with DX12 no Problems to hold 60 FPS V-sync on
DarkMatters 27 Mar, 2023 @ 3:44am 
i think high usage of memory maybe the issue.
beans 29 Mar, 2023 @ 4:01am 
win10, rtx 3080ti, i513600k, 16gb ram ddr5. Game was fine the first days(240fps all maps), but since 2 days ago, fps drops as hell. sometimes unplayable. (40fps) no background software only playing the game. Latest nvidia update also.
Last edited by beans; 29 Mar, 2023 @ 4:01am
KORz 31 Mar, 2023 @ 9:51am 
yeah same as everyone else, tutorial was fine hitting my refresh rate no problem 165hz, when in every game fps tanks into the 60s even with everything on low and ultra performance DLSS. up to date drivers also.
washed 31 Mar, 2023 @ 10:23am 
I7 7700K
GTX 1080
16GB Ram
Random fps drops to 40. Training mode was really smooth.
🌴GlueFox 2 Apr, 2023 @ 2:34am 
𝑪𝑷𝑼: 𝑨𝑴𝑫 𝑹𝒚𝒛𝒆𝒏 𝟕 𝟑𝟖𝟎𝟎𝒙
𝑮𝑷𝑼: 𝑮𝑻𝑿 𝟏𝟎𝟖𝟎𝑻𝑰
𝑹𝑨𝑴: 𝟑𝟐 𝑮𝑩 𝑹𝑨𝑴
𝑺𝑺𝑫: 𝑺𝒂𝒎𝒔𝒖𝒏𝒈 𝟗𝟕𝟎 𝑬𝑽𝑶 𝒑𝒍𝒖𝒔 NVME 𝑴.𝟐

Win 10

Similar to what others have said and same for my friend aswell, it drops from over 100 to 40 in sertan areas and when multiple players are shooting and using abilities.

ive tried kill all other apps and processes no different.
same with settings ultra or low doesent matter.
Latest drivers.
only in online mode. training no problem
Last edited by 🌴GlueFox; 3 Apr, 2023 @ 2:12am
PROTEIN DELICACY 2 Apr, 2023 @ 2:33pm 
Basic hardware information:

GPU: Radeon rx 6650 XT
CPU: Ryzen 7 5800X3D
Windows 11
16 GB RAM

Latest AMD graphics driver. Adrenaline Edition 23.3.2

Launching the game for the first time it had set the settings to 120 fps target and quality High. Every encounter drops it to around 90 fps and it is very difficult to aim since it stutters too much. I tried lowering graphics quality to medium and low and somehow it got even worse (the stuttering). Also tried DX12 and 60 FPS but it still drops in fights.

Changing quality or fps doesn't change the VRAM usage (don't know if this is normal?) and stays on ~98%.

Had no issues on training mode, only online so far.

Update: changing to DX12 and disabling Portrait animations seems to have made it playable, could be better though. VRAM usage around 68% now with 120 fps High quality on 1080p.
Last edited by PROTEIN DELICACY; 3 Apr, 2023 @ 3:10pm
Baran B. 7 Apr, 2023 @ 1:22am 
intel i7-7700HQ CPU @ 2.80GHz 2.80 GHz
16 GB ram
1050ti
windows 10

at the lowest settings i'm getting terrible performance. it drops sub 30 fps regularly. it's not like i have the most advanced system or anything but with nvidia DLSS and with the resolution scale around 60 it feels like i shouldn't be getting less than 30 fps
Hey, I'm a bit of an odd example as a linux user who plays through proton but I think it's still worth giving info about my test runs having this issue, particularly that I upgraded my GPU between buying the game a few days ago & just testing it out today.

I'll still include Linux Distro version etc "just in case" but I know it's really the rest of this post that may help as this isn't a proton issue.

First day (2 days ago):
CPU: AMD Ryzen 5 3600X 6-Core Processor × 12
GPU: NVidia GTX 970
RAM: 32G
OS/Distro: Release Linux Mint 21.1 Vera 64-bit
Kernal: 5.15.0-67
Proton Version(s):
Experimental -- error message about the GPU
7.0-6: opened & 'playable'

During first session, tutorial & training was alright. Getting into a multiplayer lobby dropped the framerate noticeably but still 'acceptable'. Once I got into the real match it was constantly bad to the point I could visually see the screentearing going down my screen from top to bottom. I had to find a seat to sit down my spy & fiddle with (graphics) settings. I can't remember what settings I left with.

I exited, updated my Nvidia driver & other pending updates & tried Proton Experimental again. It worked, no error message. That combined with the setting tweaks allowed the framerate to not be CONSTANTLY bad anymore but it still fell at least once per minute for several seconds, making shootouts with other spies unwinnable unless I was really lucky with the timing.

Second day (today):
System changes:
GPU: AMD Radeon RX 6700 XT (navi22, LLVM 15.0.6, DRM 3.47, 5.19.0-38-generic)
Kernal: 5.19.0-38-generic x86_64

Tested Tutorial & solo training again with unlimited frames (all other graphics settings this day were default): 220+ frames smoothly.

Multiplayer lobby dropped into 120-170 FPS, averaging 150.

Actual match dropped to 60-110FPS, only played 2 (I know, would be better if I played way more) BUT it never became unplayable even in shootouts with other spies in that time! Not once.
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