Greetings everyone, we’ve been seeing some frequently discussed issues today and while many of you have kindly helped each other not everyone has found the same workarounds or troubleshooting for the issue they are experiencing.

First off, please make sure you game meets the Minimum Requirements listed on the main store page.

Here are some ways to deal with some of the more frequently discussed issues here in these forums.

• Update graphic card drivers
  
• Update Windows
  
• Turn off any optimization programs, like GeForce Experience or Intel Turbo Boost Max
  
• Unplug/turn off any second monitor, especially those that don’t support HDR[support.activision.com]
  
• Make sure Dynamic Super Sampling is turned off or set very low (found in Nvidia Control Panel under 3D Settings)
  
• Adjust in-game graphical defaults (High/Max/Low etc.) to test FPS
  - If you find one of those settings significantly increases FPS then try changing each graphical settings one by one to see if a specific graphical option (like textures or anti-aliasing) was the main FPS detractor

• For Xbox controllers, wireless or wired, follow the setup steps laid out by Microsoft[support.xbox.com]
  
• Reinstall or update any drivers you may be using for your controller
  
• If using a wireless controller make sure Bluetooth is enabled and update those drivers
  
• Launch Steam Big Picture mode
  
• In Steam Big Picture mode go to Manage Game & Configure Controller to customize your controller settings and confirm your controller is being recognized
  - If controller is not found enable generic gamepad configuration support
  
• For other troubleshooting options please refer to our Using Controllers to Play Sekiro: Shadows Die Twice on PC article[support.activision.com]

• Update graphic card drivers
  
• Update Windows
  
• Verify Integrity of the Cache
  
• Turn off any optimization programs, like GeForce Experience or Intel Turbo Boost Max
  
• Add an exception for Sekiro on your anti-virus program
  
• Uninstall your anti-virus program, run Sekiro, test it to see if it works, and then reinstall the anti-virus program after successfully running the game once
  
• Run Steam in Admin Mode
  
• Perform a clean boot per instruction[support.microsoft.com] and only start up bare minimum programs
  
• Uninstall and reinstall

• Update graphic card drivers
  
• Update Windows
  
• Verify Integrity of the Cache
  
• Revert to the previous version of graphic card drivers
  
• Turn off any optimization programs, like GeForce Experience or Intel Turbo Boost Max
  
• Lower graphical settings and turn off overclocking (if applicable)
  
• Check CPU usage to see what percentage of it is being used by Sekiro
  
• Check RAM usage to see what percentage of it is being used by Sekiro
  
• Switch to Windowed mode or Fullscreen mode (whatever setting you aren’t using currently)
  
• Run Steam in Admin Mode
  
• Perform a clean boot per instruction[support.microsoft.com] and only start up bare minimum programs
  
• Clear the download cache and restart Steam:
  
• Uninstall and reinstall

After doing all this and you are still having encountering one of the issues above, or any issue, please reach out to any of our official support channels through: Activision Support[support.activision.com].

Not seeing your issue here? Make sure to check our Sekiro: Shadows Die Twice Known Issues article[support.activision.com].