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Повідомити про проблему з перекладом
WILL I RETAIN MY HELIX PURCHASES, please? Those BLEEEEEPS working the UbiSoft tickets said that if I buy a game in UbiSoft (NEVER HAVE AND NEVER WILL!!!!) and then buy a game in Steam, any DLCs that I bought in UbiSoft (NEVER HAVE AND NEVER WILL!!!!) do not apply to the Steam game.
Just ONCE I would love for the UbiSoft support to learn to read English and answer the question that I asked!!!!! Case Number:21231074
Instead, every time I file a ticket, I have to write over and over and over and over and over what I am asking and beg these people to READ what I wrote!!!!
WILL I RETAIN MY HELIX PURCHASES AND BE ABLE TO USE THEM WHEN I RE-PURCHASE THE GAME WITH ALLLLLLLLLLLLLLLLLLLLLLLLLLLL OF THE DLCs I HAVE IN MY EPIC VERSION????????????????????????????????????????????????
The sheer frustration of the HORRID "customer service" that NEVER helps me is unbearable!!! WHY IS DEALING WITH UBISOFT CUSTOMER SERVICE LIKE HAVING YOUR WISDOM TEETH PULLED - OVER AND OVER AND OVER AND OVER??????
I'll try to answer your questions.
Most* items you purchased in the in-game store in the Epic version of the game will transfer to the Steam version of the game, if you have all the same DLCs.
*I say most, and not all, as there may be something that will not transfer, and you will be unhappy I told you all would transfer.
Ubisoft Support