Hey there, Der Geselle.

Sorry to hear you think this way.
Is there anything we can help you with?

Ubi-Vinci
Ubisoft Support

I cannot log in with my email address via Ubisoft Connect because your 2-step authentication is unable to send the code to my email address.

Sorry to hear it, Der Geselle.

We cannot assist you with accessing your Ubisoft account via Steam forums, sadly.
Please submit a support ticket to our colleagues, who will be able to help you:
https://www.ubisoft.com/help/contact

If you cannot access your account, please use our Account Recovery Form that does not require you to be logged in:
https://ubi.li/biCL3

Let us know if you have any further questions

Ubi-Vinci
Ubisoft Support

But there is still one problem and that is your phone number linked on Google is wrong and not correct.

This hotline: 069 999915592
is stated there, which you have to call if you want to talk to Ubisoft Support.

Hello again, Der Geselle

Thanks for letting us know.
We do not offer telephone support anymore.
Only use information found on our official website. Google may still show outdated, incorrect info.

Let us know if you have any further questions

Ubisoft Support

Originally posted by Der Geselle:

There is actually no contact with us players when it comes to technical problems. Their “Ubisoft Connect” is terrible and absolutely flawed. Thanks for nothing Ubisoft.

This is SO true!!! I have placed several tickets. Not once have their support team ever helped me!

Ich wollte bloß wissen, zB, wie ich meinen Controller zu funktionieren bringen kann, weil es in den Eigenschaften ausgegraut war. GAR KEINE ANTWORT! Ich kann den Laden auch nicht auf Englisch schalten, obwohl mein Konto sonst auf Englisch ist. Mir fehlte einen Key für ein Spiel. Die hatten keine Ahnung. Steam Support wussten das aber.

Sie verschwinden DEIN LEBEN mit ihren Die-Haben-Keine-Ahnung-Von-Nichts.

Hey Ceana of the Crags,

There is a dedicated forum for this game in the German language. Please post it there, or if you prefer using this one, please use the English language.

Ubisoft Support