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"Error:Server Connection error! Couldn't get XML URL."
i found the server problem can anybody fix this please?
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Showing 1-9 of 9 comments
ZULA  [developer] 9 Mar @ 8:07pm 
You should submit a notification to our support team via the link below regarding this issue.

https://madbytehelp.zendesk.com/hc/tr/requests/new
LakyBu 10 Mar @ 3:22pm 
Originally posted by ZULA:
You should submit a notification to our support team via the link below regarding this issue.

https://madbytehelp.zendesk.com/hc/tr/requests/new

Desteğiniz yardımcı olmuyor, defalarca yazdık
i cant login
ZULA  [developer] 21 Mar @ 3:32am 
Originally posted by M1CROBYTE:
i cant login
You should submit a notification to our support team via the link below regarding this issue.

https://madbytehelp.zendesk.com/hc/tr/requests/new
Originally posted by ZULA:
Originally posted by M1CROBYTE:
i cant login
You should submit a notification to our support team via the link below regarding this issue.

https://madbytehelp.zendesk.com/hc/tr/requests/new
Cant read anything on that page since it not in english or french
ZULA  [developer] 21 Jul @ 4:09am 
Originally posted by Akamaru1987:
Originally posted by ZULA:
You should submit a notification to our support team via the link below regarding this issue.

https://madbytehelp.zendesk.com/hc/tr/requests/new
Cant read anything on that page since it not in english or french

You can select your preferred language from the language menu at the bottom right of the page.
Additionally, feel free to submit your request in your own language — our support teams will respond to you in the same language.
Originally posted by ZULA:
Originally posted by Akamaru1987:
Cant read anything on that page since it not in english or french

You can select your preferred language from the language menu at the bottom right of the page.
Additionally, feel free to submit your request in your own language — our support teams will respond to you in the same language.

When a language is selected most of the page remains untranslated (in turkish). You can give it a try on your own by simply selecting English. You'll notice that most of the page, including the dropdown menu with supprot request type options being in turkish.
ZULA  [developer] 27 Jul @ 10:53pm 
To better observe and verify the issue, please try logging in via madbytehelp.zendesk.com/hc and check the language display there as well.
Originally posted by ZULA:
To better observe and verify the issue, please try logging in via madbytehelp.zendesk.com/hc and check the language display there as well.

As you can see in the image below, I am logged into the website but these parts of the webpage are not translated.
https://i.imgur.com/Qg8yh4u.png
https://i.imgur.com/AkqGsgg.png

The same issue appears when you're not logged in.
https://i.imgur.com/ZDr0OWg.png

The same problem seems to appear in the regular support page for launcher version of the game:
https://i.imgur.com/BwRXkLy.png

Very often e-mails sent from the zendesk website will also be in turkish, even though the conversation between the support and the sender is in english.



Last edited by xBunnyHop; 28 Jul @ 8:47am
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