Hi there spd make the L

Apologies for the delayed response and sorry to hear that you are getting failed to reset password message.

To have a further look into this for you (to see what options are available to recover the account) I would advise contacting the email team over at the portal directly. There, they will be asking you for information which can help with locating your account.

You can reach out to them by clicking on the link here: https://ubi.li/F1Xay

Once you have created a case, they will ask you for the following information:

- The Trackmania/Nadeo/Maniaplanet username or login
- Any email addresses that were used for the account
- A picture of the CD key from their proof of purchase, or game manual.

If you can provide all the information when submitting the case, it can help the team to check this quicker for you. Regrettably, due to data protection reasons, we on Steam would not be able to assist here, but I hope that the team can help you to find a solution to the failed to reset password error you are getting.

If you have any other queries, please let us know.

thank you for everything

Escrito originalmente por spd make the L:

thank you for everything

You are more than welcome I hope the team over at the portal were able to assist you with this ^^

Yes, they helped me a lot, but they didn't solve the problem of resetting the password. I casually remembered and managed to log in. they didn't help me with this.

Escrito originalmente por spd make the L:

Yes, they helped me a lot, but they didn't solve the problem of resetting the password. I casually remembered and managed to log in. they didn't help me with this.

Oh But I am happy to hear that you managed to remember the password and being able to login