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Julius Borisov  [developer] 18 Apr, 2023 @ 12:01pm
Customer Support Update
Hello, Adventurers!

Beamdog is growing and we’re migrating our customer support services to Zendesk with our friends at Aspyr. Our community managers along with a bigger support team will help answer your management and customer support inquiries for the following titles:
  • Axis & Allies 1942 Online
  • MythForce
  • Baldur’s Gate: Enhanced Edition
  • Baldur’s Gate II: Enhanced Edition
  • Icewind Dale: Enhanced Edition
  • Planescape: Torment: Enhanced Edition
  • Neverwinter Nights: Enhanced Edition

Effective April 18th, 2023, if you have any issues with our game(s) or your Beamdog account, please open a ticket with Aspyr Support: https://support.aspyr.com/hc/en-us
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Showing 1-5 of 5 comments
heavenlyraven 3 Sep, 2023 @ 7:11am 
Aspyr Support - Just Nope. I don't want to login to some external garbage in order to report a bug. So i do it here.
In Chapter 3 of OC in Moonwood in description of "Debris" said it is "Docked Drow Boat". I uninstall all workshop items (though all only cosmetic and short rest) and still have this obviously wrong desc of some pile of rocks.
#1
Mothvibe 24 Jul @ 4:21pm 
Originally posted by heavenlyraven:
Aspyr Support - Just Nope. I don't want to login to some external garbage in order to report a bug. So i do it here.
In Chapter 3 of OC in Moonwood in description of "Debris" said it is "Docked Drow Boat". I uninstall all workshop items (though all only cosmetic and short rest) and still have this obviously wrong desc of some pile of rocks.

Contacted them months ago, still haven't heard back.
#2
warstarr 6 Sep @ 9:29am 
I need some help. havent been able to play my NWNEE game since 2022. Just up and stopped working. Computer is the same but can't figure out why it wont work anymore. Is there a way to test and see if my configurations need adjustment or is something is no long compatabile
#3
Julius Borisov  [developer] 9 Sep @ 3:53am 
Originally posted by warstarr:
I need some help. havent been able to play my NWNEE game since 2022. Just up and stopped working. Computer is the same but can't figure out why it wont work anymore. Is there a way to test and see if my configurations need adjustment or is something is no long compatabile

Try suggestions listed here: https://www.reddit.com/r/neverwinternights/comments/h0le6w/game_not_launching_on_steam/
#4
JustAnOldSchoolGamer 17 Sep @ 2:03pm 
ASSpyer Support??? My question to that is why do you hate gamers so much as everyone knows how terrible they are see KOTOR 2 so called improvements to where you can't even play the game without very advanced programming skill and a non windows 11 computer?
#5
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Neverwinter Nights: Enhanced Edition > General Discussions > Topic Details
Date Posted: 18 Apr, 2023 @ 12:01pm
Posts: 5

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