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Riven (1997) > General Discussions > Topic Details
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Halloween Jack  [developer] 27 Mar, 2023 @ 1:45pm
MacOS: '“Riven.app” is damaged and can’t be opened' error message solution
This same issue is seen not only on 1997's Riven: The Sequel to Myst, but on Macs trying to play 1999's Myst: Masterpiece Edition, as well.

It should be possible to launch the game after following the steps below

- Right click on the game in your Steam games library.
- Select Manage > Browse Local Files.
- Right click on the app itself and select Open.
- Open System Settings on your Mac, navigate down to Privacy & Security, then scroll all the way down.
- Click the Open Anyway button.
- In the small dialog window that opens, click Open and the game will launch.

There should be an Open Anyway button after you attempted to open the app and got the cancel/move to trash message.

After clicking the Cancel button when it said the app is damaged, the option to open it appeared in the Privacy & Security tab in System Settings.

This process only needs to be done once for the game to open properly going forward.

Edited: 12.03.2024
Last edited by Halloween Jack; 3 Dec, 2024 @ 8:45am
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Showing 1-8 of 8 comments
weighted companion cube 13 Sep, 2023 @ 1:59pm 
This still doesn't work.
#1
Halloween Jack  [developer] 13 Sep, 2023 @ 3:05pm 
Originally posted by weighted companion cube:
This still doesn't work.

Please email Cyan Support (support@cyan.com) if you need more help with this.
#2
prolab 21 Nov, 2023 @ 5:20am 
The advice helped, thanks!
#3
Seren_Syzygy 4 Jul, 2024 @ 12:40am 
Thank you! I downloaded it twice and was confused.
:steamthumbsup: This little hack works, but they still need to update the app to fix it.
Last edited by Seren_Syzygy; 4 Jul, 2024 @ 12:44am
#4
howardtroxler 8 Nov, 2024 @ 2:25pm 
It doesn't work. I even uninstalled and reinstalled. Have emailed support.
#5
Halloween Jack  [developer] 8 Nov, 2024 @ 5:02pm 
Originally posted by howardtroxler:
It doesn't work. I even uninstalled and reinstalled. Have emailed support.

Cyan Support and the QA Team are investigating this, Howard (you have a new email from them). They won't be back in office until Monday, though. Thank you for your patience as they look into this asap next week.
#6
howardtroxler 8 Nov, 2024 @ 8:24pm 
Thanks for looking at this again.
#7
Halloween Jack  [developer] 11 Nov, 2024 @ 1:16pm 
Originally posted by howardtroxler:
Thanks for looking at this again.

The steps have been updated in this post.

Cyan Support also replied to your email earlier today, Howard. Please review it and reply to them if you need more help. Thank you.
#8
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Riven (1997) > General Discussions > Topic Details
Date Posted: 27 Mar, 2023 @ 1:45pm
Posts: 8

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