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emo185 21 Jun, 2017 @ 8:27am
REPORT BUGS HERE [UPDATED]
Hello everyone,

To help us rectify issues discovered within the game could you please submit details about the crash/issue to us at support@marvelousgames.com along with the full specifications of your machine (I.E via DXDiag) using the specified subject header(s) shown below:

VALKYRIE DRIVE: General Crash

Latest Experimental Patch:


[BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.06.01

The following issues have been resolved:
  • An issue wherein the game would hang or loop on loading screens into missions and at various points throughout the game.

This latest patch, can be accessed through the Beta Branch options. Information as follows:
Branch Name: beta
Branch Password: vddebug2016111400

How to access [BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.06.01
  • Open Steam Library
  • Right Click VALKYRIE DRIVE -BHIKKHUNI-
  • Navigate to 'Properties'
  • Select Tab 'BETA'
  • Enter the password: vddebug2016111400
  • Select 'Check Code'
  • Once authorised select 'beta'
  • VALKYRIE DRIVE -BHIKKHUNI- will update to v1.06.01

Patch List:

[BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.05.00
  • Minor fixes and improvements
  • Black Screen / Crash on Startup

How to access [BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.05.00
  • Open Steam Library
  • Right Click VALKYRIE DRIVE -BHIKKHUNI-
  • Navigate to 'Properties'
  • Select Tab 'BETA'
  • Enter the password: vddebug2017011800
  • Select 'Check Code'
  • Once authorised select 'beta_debmenu'
  • VALKYRIE DRIVE -BHIKKHUNI- will update to v1.05.00
  • Note: Please try the fixes and let us know the results by emailing support@marvelousgames.com

--------------------------------------------------------------------------------------------------------------

[BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.04.00
  • Minor fixes and improvements

--------------------------------------------------------------------------------------------------------------

[BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.03.00
The following issues have been resolved:
  • Further corrections to issues wherein the game would crash on start-up
  • Further corrections to an issue wherein the game would start with no sound output
  • An issue wherein random sounds would be missing
  • An issue wherein an incorrect key icon was displayed in the Dressing Room
  • Erroneous text issues have been corrected
How to access [BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.03.00
  • Open Steam Library
  • Right Click VALKYRIE DRIVE -BHIKKHUNI-
  • Navigate to 'Properties'
  • Select Tab 'BETA'
  • Enter the password: vddebug20170621
  • Select 'Check Code'
  • Once authorised select 'beta_log_test'
  • VALKYRIE DRIVE -BHIKKHUNI- will update to v1.03.00
  • Note: Please try the fixes and let us know the results by emailing support@marvelousgames.com

--------------------------------------------------------------------------------------------------------------

The "No Sound" & "Startup Crash" issue has been fixed in this patch; details on how to access this can be found below:

[BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.02
The following issues have been resolved:
  • Issues wherein the game would crash on start-up
  • An issue wherein the game would start with no sound output
  • An issue wherein 'Checking DLC' would be displayed indefinitely
  • An issue wherein Prof. Kongo's audio would break
  • An issue wherein certain character abilities would break the game
  • An issue wherein the game would display the wrong button inputs for controllers
  • An issue wherein the game would display inputs opposite to the current control method
  • An issue wherein Log.TXT would not be populated or generated with data after a launch-based crash
  • A variety of text based errors have been corrected
How to access [BETA] VALKYRIE DRIVE -BHIKKHUNI- v1.02
  • Open Steam Library
  • Right Click VALKYRIE DRIVE -BHIKKHUNI-
  • Navigate to 'Properties'
  • Select Tab 'BETA'
  • Enter the password: vddebug20170621
  • Select 'Check Code'
  • Once authorised select 'beta_log_test' please try the fixes and let us know the results by emailing support@marvelousgames.com
  • VALKYRIE DRIVE -BHIKKHUNI- will update to v1.02

--------------------------------------------------------------------------------------------------------------


Testing the Fix

  • Run VALKYRIE DRIVE -BHIKKHUNI- after selecting one of the branches above
  • Play for a short while, confirm the fix
  • Close the game with the X button on the top right side of the window
  • Open the Log.txt file located in the following folder by default:
  • C:\Program Files (x86)\Steam\steamapps\common\Valkyrie Drive\DeploymentRoot
  • Check if the log file has been updated (the date should change)
  • Send the log file to: support@marvelousgames.com

    If you have any questions then feel free to leave a message in this thread.

    Details on how to install an older version of the game can be found here: http://gtm.steamproxy.vip/app/550080/discussions/0/2425614539587514242/
Last edited by emo185; 6 Dec, 2017 @ 4:49am
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Showing 1-15 of 279 comments
cimmy 21 Jun, 2017 @ 10:30am 
VALKYRIE DRIVE: Startup Crash

VD_BHIKKHUNI.exe has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: VD_BHIKKHUNI.exe
Application Version: 0.0.0.0
Application Timestamp: 5943a874
Fault Module Name: VD_BHIKKHUNI.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5943a874
Exception Code: c0000005
Exception Offset: 0003a94d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

* My Log.txt in DeploymentRoot folder is 0 bytes in size

OS: Win 7 Ultimate 64 bit with SP1
CPU: i5 4460 3.20 GHz
RAM: 8GB
Video: GTX950
Last edited by cimmy; 21 Jun, 2017 @ 10:34am
#1
Apriarcy 21 Jun, 2017 @ 10:41am 
Originally posted by cimmy:
VALKYRIE DRIVE: Startup Crash

VD_BHIKKHUNI.exe has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: VD_BHIKKHUNI.exe
Application Version: 0.0.0.0
Application Timestamp: 5943a874
Fault Module Name: VD_BHIKKHUNI.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5943a874
Exception Code: c0000005
Exception Offset: 0003a94d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

* My Log.txt in DeploymentRoot folder is 0 bytes in size

OS: Win 7 Ultimate 64 bit with SP1
CPU: i5 4460 3.20 GHz
RAM: 8GB
Video: GTX950
You're supposed to email that information them. Not leave it here. Did you even read the post?
#2
cimmy 21 Jun, 2017 @ 10:44am 
Originally posted by Apriarcy:
Originally posted by cimmy:
VALKYRIE DRIVE: Startup Crash

VD_BHIKKHUNI.exe has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: VD_BHIKKHUNI.exe
Application Version: 0.0.0.0
Application Timestamp: 5943a874
Fault Module Name: VD_BHIKKHUNI.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5943a874
Exception Code: c0000005
Exception Offset: 0003a94d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

* My Log.txt in DeploymentRoot folder is 0 bytes in size

OS: Win 7 Ultimate 64 bit with SP1
CPU: i5 4460 3.20 GHz
RAM: 8GB
Video: GTX950
You're supposed to email that information them. Not leave it here. Did you even read the post?

sent the email with my DxDiag.txt, but my Log.txt is 0 bytes in size
Last edited by cimmy; 21 Jun, 2017 @ 11:08am
#3
Abribus 21 Jun, 2017 @ 11:01am 
Originally posted by korimaru.rei:
I'm having a problem with strating the game, everytime I boot up, it just stays on the Checking DLC screen...forreeeeeeever. I checked and unchecked it. Nothing works. Anyone know of a fix?

http://gtm.steamproxy.vip/app/550080/discussions/0/1368380934238394519/

Having the problem myself. The game checks for DLC a full minute long before displaying the main menu. Game is installed on an external HD in my case (2"5).
Last edited by Abribus; 21 Jun, 2017 @ 11:03am
#4
Apriarcy 21 Jun, 2017 @ 11:08am 
Originally posted by Abribus:
Originally posted by korimaru.rei:
I'm having a problem with strating the game, everytime I boot up, it just stays on the Checking DLC screen...forreeeeeeever. I checked and unchecked it. Nothing works. Anyone know of a fix?

http://gtm.steamproxy.vip/app/550080/discussions/0/1368380934238394519/

Having the problem myself. The game checks for DLC a full minute long before displaying the main menu. Game is installed on an external HD in my case (2"5).
Your issue is likely the read/write speed of an external 2.5" hard drive. I'm assuming you have it connected via USB as well, which is extremely slow. I noticed the "Checking for DLC" process is extremely fast (2-3 seconds) when the game is installed on my SSD, and it is longer (10-15 seconds) when installed on my standard HDD. You may want to consider installing the games on a faster drive if waiting bothers you.
#5
𝓓.𝓜𝓐𝓘𝓓𝓔𝓝 21 Jun, 2017 @ 11:34am 
where is Steam Trading Cards ???????
#6
Saint Krishna 21 Jun, 2017 @ 12:49pm 
Originally posted by Abribus:
Originally posted by korimaru.rei:
I'm having a problem with strating the game, everytime I boot up, it just stays on the Checking DLC screen...forreeeeeeever. I checked and unchecked it. Nothing works. Anyone know of a fix?

http://gtm.steamproxy.vip/app/550080/discussions/0/1368380934238394519/

Having the problem myself. The game checks for DLC a full minute long before displaying the main menu. Game is installed on an external HD in my case (2"5).
Well, my problem is that the game literally doesn't move past checking for dlc. It just goes on and on.
#7
Shizi_kroc 21 Jun, 2017 @ 2:10pm 
How to hide cursor while playing with keyboard and mouse during gameplay?
Last edited by Shizi_kroc; 21 Jun, 2017 @ 2:11pm
#8
Gintoki 21 Jun, 2017 @ 2:33pm 
Originally posted by emo185:
Hello everyone,

We have been made aware that certain users are experiencing no sound while playing VALKYRIE DRIVE or that the game crashes upon start up.

To help us rectify the problem could you please submit your log.txt file to us at support@marvelousgames.com along with the full specifications of your machine (I.E via DXDiag) using the specified subject header(s) shown below:

VALKYRIE DRIVE: No Sound

VALKYRIE DRIVE: Startup Crash

The log.txt can be found in the 'DevelopmentRoot' folder of the game folder within Steam. (i.e. \Steam\steamapps\common\Valkyrie Drive\DeploymentRoot)

If you have any questions regarding these two issues then please feel free to leave a message in this thread.

Hello emo185, I have a question:

How can I get the DXDiag?.

Cheers
#9
Chocolate Boy 21 Jun, 2017 @ 5:52pm 
I was able to resolve the start-up crash by trying a lot of things: I verified the game cache and there were no files missing, so this was not the solution. I then disabled the steam overlay, unplugged my headphones, unplugged all the controllers and then restarted my computer. I logged out of Steam because I auto login on Windows start up. Then when I logged in Steam and started the game, it somehow worked
#10
Abribus 21 Jun, 2017 @ 5:58pm 
@Gintoki

https://www.youtube.com/watch?v=WxaeDgJvizU
#11
Sket_Tles 21 Jun, 2017 @ 7:25pm 
Yeah i was getting the gray screen too, i assumed it was because i messed with the nvidia settings for the game, though it seemed to run fine on my intel processor except for it being really slow.
Waited a few hours and then it just started working on my nvidia?
I donno, it might come back but i started the game numerous times after it worked again and i didn't get the gray screen once.
Weird bug
#12
ｅｎｔｒｏｐｙ 22 Jun, 2017 @ 12:59am 
Game is crashing 100% of the time when I go online to ranking screen. Crashes randomly after about 10 seconds.
#13
SHINITAI 22 Jun, 2017 @ 1:44am 
I was playing the game just fine yesterday and now it's crashing just a bit after the intro video.
#14
emo185 22 Jun, 2017 @ 3:09am 
Originally posted by Gintoki:
Originally posted by emo185:
Hello everyone,

We have been made aware that certain users are experiencing no sound while playing VALKYRIE DRIVE or that the game crashes upon start up.

To help us rectify the problem could you please submit your log.txt file to us at support@marvelousgames.com along with the full specifications of your machine (I.E via DXDiag) using the specified subject header(s) shown below:

VALKYRIE DRIVE: No Sound

VALKYRIE DRIVE: Startup Crash

The log.txt can be found in the 'DevelopmentRoot' folder of the game folder within Steam. (i.e. \Steam\steamapps\common\Valkyrie Drive\DeploymentRoot)

If you have any questions regarding these two issues then please feel free to leave a message in this thread.

Hello emo185, I have a question:

How can I get the DXDiag?.

Cheers

It varies depending on your Operating System; but if you have Windows 10 you can simpy search 'DXDiag' in the search box next to the Windows Icon. This will bring up the DXDIAG screen and you can press the 'save all information' button to save the information to a text file.
#15
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Date Posted: 21 Jun, 2017 @ 8:27am
Posts: 279

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