Ok, so everything past the resolution selector is totally black? Or are there some parts that you can see?

If you've got a dedicated graphics card, try making sure that's enabled, because it's currently using integrated graphics. Though if integrated graphics is all you've got, it should work if it's an Intel HD Graphics 3000 or above (though I don't know of anything from that line that would produce a black screen like that).

If you're not sure how to check, you can hit the windows key, type "dxdiag", hit return, press the Save All Information button, and that'll make a file with graphics hardware info I can use to check for incompatibilities.

First time running dxdiag (or steam for that matter) in a while, it looks like the anniversary update corrupted a driver DLL. Bottom line, it's not just your game :) everything 's foobared :(

Ah, that sucks. Anyway, case closed!

Actually not closed... i managed to fix most of the games but Grove stays the same, just blackness.
DXDiag output follows.

PS: please send hugs to Rosemary from Vianney if you know her!

------------------
System Information
------------------
Time of this report: 9/21/2017, 08:51:12
Machine name: ARSENE3
Machine Id: {B3D2A05B-72E4-4839-B7AE-922858D39A5C}
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv7 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 5942MB RAM
Page File: 9271MB used, 1654MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i5)
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_149C103C&REV_02
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4047 MB
Dedicated Memory: 1076 MB
Shared Memory: 2970 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD027A
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 8.15.10.2900
DDI Version: 10
Feature Levels: 10_0,9_1
Driver Model: WDDM 1.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 11/25/2012 5:00:00 PM, 1479808 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4306-11CF-F076-9634BCC2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x149C103C
Revision ID: 0x0002
Driver Strong Name: oem1.inf:5f63e5349ded771f:iILKM0:8.15.10.2900:pci\ven_8086&dev_0046
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_MOCOMP DXVA2_ModeWMV9_MoComp DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_MoComp DXVA2_ModeVC1_IDCT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

Oh! I just saw this, sorry about the delayed response.

That dxdiag output still looks screwy to me. In particular, these two lines:
"Card name: Intel(R) HD Graphics"
"Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll"

All of those ATI and AMD DLLs are for AMD Radeons. For Intel integrated graphics I'd expect DLLs starting with "IGD".

I understand in some laptops with both hardware, AMD's Catalyst Control Center switches between AMD and Intel hardware based on how demanding the app is, but at any given point I'd imagine the drivers and the (active) hardware would match.

If you're sure there's a Radeon in there, games are well behaved in general and you've got Catalyst installed, I'd check the settings there to see if there's anything about switching GPUs, and see if turning it off has any effect on Glittermitten.

Hi Craig, thanks! I just did the windows10 install and they detected a Radeon but who knows.
your advice worked though! Changing the AMD setting from 'performance' to 'power saving' somehow fixed everything. Thanks :)

I think I may be having a similar problem. When I launch the screen I can select the graphics options, but the window with the game comes up black. I can hear the soundtrack just fine, though. Messing with the GPU switching settings has not helped me.

output.log:

-----------------------------------------------------------------------------------------------------------------------------

Initialize engine version: 5.5.2f1 (3829d7f588f3)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 9.0c [aticfx32.dll 8.17.10.1399]
Renderer: AMD Radeon R9 M275
Vendor: ATI
VRAM: 2026 MB (via DXGI)
Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 INTZ=1 NULL=1 RESZ=1 SlowINTZ=1 ATOC=0 BC4=1 BC5=1
Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.PlaymodeTestsRunner.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\UnityEngine.PlaymodeTestsRunner.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.ClipperLib.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.ClipperLib.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.JsonFx.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.JsonFx.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.Poly2Tri.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\Pathfinding.Poly2Tri.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\meteorTools.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\meteorTools.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\protobuf-net.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\protobuf-net.dll into Unity Child Domain
- Completed reload, in 0.065 seconds
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Glittermitten Grove\gmg_Data\Managed\System.dll (this message is harmless)
OnLevelWasLoaded was found on SaveRoot
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 382)

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
<RI> Initializing input.

<RI> Input initialized.

IndexOutOfRangeException: Array index is out of range.
at UnityEngine.Display.RecreateDisplayList (System.IntPtr[] nativeDisplay) [0x00000] in <filename unknown>:0

(Filename: Line: -1)

<RI> Initialized touch support.

UnloadTime: 30.908718 ms
InControl (version 1.6.9 build 8777)

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 1 worker threads for Enlighten.
Thread -> id: 7fc -> priority: 1

Hey there DungeonFood, your black screen looks entirely different to RestoreTheDay's (believe it or not).

Apparently the IndexOutOfRange error in RecreateDisplayList means Unity couldn't find a suitable display for some reason. When you start the game a graphics options window pops up. What do your monitor and resolution options look like? Does it work in Windowed mode?

There's a thread here saying Unity can't handle display scaling from the graphics driver settings, so maybe that's worth looking into if you use that. It seems to work fine with the built-in Windows display scaling though.
https://gtm.steamproxy.vip/discussions/forum/1/1480982971174752598

Hi Craig, thanks so much for the speedy response!

I have a whole bunch of different resolution options in the graphics options window popup, but there are no monitor options at all. That dropdown menu is just blank.

Fullscreen won't open at all, displaying this notification:
Couldn't switch to requested monitor resolution
Switching to resolution 0x0 failed, trying lower one
Switching to resolution 0x0 failed, trying lower one
All resolution switches have failed
Screen: could not switch resolution (1024x768 fs=1 hz=0)

Windowed mode will open, but that's when I get the black screen issue (but sound works).

Yeah, there should be at least one monitor in that drop down, even in a single monitor set up.

Does it help if you go into the AMD Radeon settings, go to 'Display', and change the Scaling Mode to Full Panel?

If that doesn't work, could you tell me more about your monitor/laptop display? For example, resolution and Hz, whether it''s high DPI and if there's any funky stuff like wide gamut colour or G-sync.

Hey Craig,

Somehow, out of nowhere, the game started working after 4 hours of messing with my graphics drivers and options. Radeon recently updated to Adrenalin software, and Windows recently updated to Windows 10, so there are a lot of variables at play. I've long had issues with switchable graphics between Intel and Radeon, too. I have no idea what finally allowed me to see "Display 1" as an option in Glittermitten, but it's there now and seems to work at the moment. Really looking forward to playing the game at long last!

For the record, when I went into AMD Radeon settings' "Display" tab, it just said (and still says) "No displays are currently connected to AMD products."

Oh wow, now AMD's control panel stuff can't see the monitor? That sorta sounds like you're now on integrated graphics full time, somehow. (Which Glittermitten will work fine on, but it's a possibility to keep in mind if you hit framerate problems in other games)

I'll see if I can find out more about an issue with switchable graphics with an eye to writing a faq entry.