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I have a few questions:
-Did you try Ctrl+Alt+Del or Ctrl+Shift+Esc to try to deal with the game?
-What are your computer specs?
-Has this problem happened repeatedly?
-How can we replicate this bug?
We will do our best to fix this problem soon.
Thank you for your time and consideration.
-log.txt output
-a screenshot of the game showing the problem
-task manager output
That should help us get to the bottom of this problem.
Thank you for your time and consideration.