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Shakes and Fidget

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Millie la Sorcière 12. maj kl. 13:38
logging issue
Does anyone have logging issue this day ?
I connect to the game every day without problem via steam, but tonight it does not recognize me at all... no more account, no character, nothing... mail to recover the password doest not work..

is this the new update causing this ?
Please help !
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Deathwing1306 12. maj kl. 14:01 
I also can't log in to my S&F account, I can only connect to the accounts which are not linked to any S&F account.
#1
Doctor Gouache 12. maj kl. 14:02 
It started working for me
Sidst redigeret af Doctor Gouache; 12. maj kl. 14:12
#2
Smurphy 12. maj kl. 14:18 
Same here, was logged out and i do not receive any mails for a password reset when logging in
#3
mungo_5000 12. maj kl. 14:48 
Same here, Good Bye, thrown off the record.
#4
ElSchimmlo 12. maj kl. 15:41 
Here 2
#5
torpidview 12. maj kl. 16:35 
Same, hopefully it'll be back tomorrow or something.
#6
Leander Playa Games 13. maj kl. 12:06 
If you still have this problem, please send a support ticket: sfsupport@playa-games.com
#7
Millie la Sorcière 20. maj kl. 12:17 
Hello, I send a ticket and 2 reminders to this email but no reply. Still impossible to connect to my account, and the "password forgotten" does not work (no mail received)
My big problem is that i will get kicked from the community where i am as i have no way to inform them of my problem.
Can you maybe send a note to the community of my 3 characters?
#8
Leander Playa Games 22. maj kl. 8:50 
Do you have a ticket number? Please check your spam folder for the reply, too.
#9
Millie la Sorcière 22. maj kl. 11:02 
In the email exchanges, i see the number 164033 in the titel, is this this number ?

i check the spam every day too, nothing :/
Sidst redigeret af Millie la Sorcière; 22. maj kl. 11:04
#10
Leander Playa Games 22. maj kl. 11:14 
Your ticket is still being worked on. A community manager will reply.
If the password for your char does not work, make sure to enter it on the correct screen (either S&F Account or local char screen) and copy and paste it without an additional space at the end.
#11
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Shakes and Fidget > Generelle diskussioner > Trådoplysninger
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