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I'm confused about the impatience of all these people anyway.
Like, most weren't even playing the game, now they suddenly all wanna play it? xD
For most it is not about the game, it's because this is allowed to happen that causes the uproar.
Someone, without a valid reason, can revoke something you paid for 3+ years after you activated it. Yes, i will take an issue with it, and will make a fuss about it.
(I did not make it here, but on Steam support as it was the only place it could have some meaningfull impact)
Best i got was, my concerns would be redirected to the apropriate department after a few useless replies, i'll take it for now i guess, but if it happens again, i will flood them with tickets for months. That i can assure you.
And no, i don't plan to ever play the game. I will still reactivate it though, because afterall i paid for its licence.
If it is a legitimate issue that remains unsolved i don't see how they can ban me with legitimate reason.
And if they did without one, then in turn i would take the apropriate measures to deal with it.
So don't you worry about it.
As for the slowing other tickets down, it is not of my concern, its for them to worry, not me.
If they make their policies conform with the legislation of the places they are doing business at, i won't have a reason to open the ticket in the first place asking explainations about it.
If you repeatedly submit tickets and they answer and close those tickets..and you keep going..well.
Oah, but they don't. If i decide i need assistance over a service they are providing and don't reply in a satisfatory manner to resolve said concerns, good luck in explaining a ban.
Worse case scenario a court will decide if it was legitimate support or not.
And that is assuming they can ban you from requesting support on one particular item on your library, if they ban you from all support from all my library... Well would be fun...
Wrong.
IF YOU LIVE IN THE PROVINCE OF QUEBEC (CANADA) OR THE EUROPEAN UNION, SECTION 11 DOES NOT APPLY TO YOU.
Try to understand this for once, the SSA parts (or parts of whatever other thing you click accept here or anywere else) that violate my local legislation are NULL and VOID.
If you want to do business in a specific country you have to comform with its laws. You can state all you want anywere you want, if it violates the local laws, its null.
Revoking legitimately purchased keys isn't allowed either, but that still happened.
Again, where is the hatred for the scammers who caused this mess?
I aquired the licence to play the game with no (date) limitation. They, breached that contract by revoking my access. I may not own the game, but i aquired the rights to play it whenever i please, and they can not revoke them (not in my country at least), so there is valve to blame too for giving them said option.
And there is no (proven) fraud, well not from the end consumers at least (not even on the shady sites), for all intents and purposes those keys were (until proven otherwise) aquired from the legitimate publisher at the time.
Their payment issues with that publisher are exacly that, THEIR issues with THAT publisher. Not with everyone else. Again, court, or mediation.
Also, they've already said they messed up and we're getting new keys. What more would you like? A pint of their blood? A pound of flesh?
Yes, they have the right to revoke my access to digital content i believe up to 14? days after said purchase in my country for lack of payment (reason used) (or for any other reason, as long as i get refunded).
They don't have that right 3 and a half years later though.
And no, i don't want anything from the developers... Even the key i don't really care... What i want is for Valve to make their revocation policy on the developer/publisher to confine within the legal limitation (or at the very least a "reasonable" amount of time after activation) and to place (working) safeguards to confirm the validity of said requests at least on mass revocations of batches of keys.