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C²C^Guyver |NZB| 2 Apr, 2021 @ 3:09pm
UPDATE (Fanatical)
Update: 2nd April 2021, 19:48

Dear Valued Customer, following the issue with the revoked Overfall Steam Keys yesterday, we have worked tirelessly to resolve the situation as quickly as possible.

We once again confirm that Fanatical was never one of the retailers that the developer claimed had sold keys fraudulently and as a result of this we have received new keys that we are in the process of sending you over the next couple of days.

As we confirmed yesterday, at Fanatical we continue to pride ourselves in only supplying our customers with fully licensed products and at no point have we deviated from this. We continue to act with integrity, with publishers and developers, to provide you with great deals on Steam games.

Thank you for your patience with this matter and thank you for continuing to be a customer of Fanatical.

https://support.fanatical.com/hc/en-us/articles/360018863437
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Showing 1-15 of 40 comments
REM 🔋 2 Apr, 2021 @ 5:01pm 
I'm guessing the new keys will be sent by email.
Anyone get one yet?
#1
Tiramisu 2 Apr, 2021 @ 7:23pm 
Fanatical are handling this well. Unlike the devs, whatever they are calling themselves today.
#2
Araneus (Banned) 2 Apr, 2021 @ 9:20pm 
Originally posted by Tiramisu:
Fanatical are handling this well. Unlike the devs, whatever they are calling themselves today.

Turks love to shift the work on to others
#3
Niall (Banned) 2 Apr, 2021 @ 9:40pm 
Originally posted by Araneus:
Originally posted by Tiramisu:
Fanatical are handling this well. Unlike the devs, whatever they are calling themselves today.

Turks love to shift the work on to others
Except when it comes to Armenia and the Kurds
#4
HateSymbol 2 Apr, 2021 @ 9:41pm 
I haven't logged into Fanatical for probably over a year now if not longer. Not gonna play the guessing game with my passwords. How am I going to get my key? Filter through massive spam in e-mail (that I rarely check; so believe me, there will be a lot)?
#5
C²C^Guyver |NZB| 2 Apr, 2021 @ 10:09pm 
Originally posted by Tiramisu:
Fanatical are handling this well. Unlike the devs, whatever they are calling themselves today.
You do realize that the developers are the ones that are getting the keys from Valve, to give to fFanatical, right?
#6
REM 🔋 2 Apr, 2021 @ 11:21pm 
Originally posted by HateSymbol:
I haven't logged into Fanatical for probably over a year now if not longer. Not gonna play the guessing game with my passwords.
So be smarter than the password system - reset your password.

It really is that easy.

Or you can go out of your way to pretend it's a herculean effort so you can artificially whine about how hard this is and how inconvenienced you are.


Last edited by REM 🔋; 2 Apr, 2021 @ 11:22pm
#7
Tiramisu 3 Apr, 2021 @ 3:46am 
Originally posted by C²C^Guyver |NZB|:
Originally posted by Tiramisu:
Fanatical are handling this well. Unlike the devs, whatever they are calling themselves today.
You do realize that the developers are the ones that are getting the keys from Valve, to give to fFanatical, right?
That doesnt invalidate what I just said.

Fanatical gave a prompt and clear reply, after being blindsided as much as the rest of us. At the time they put out that statement, the devs were busy editing the developer field on the Steam store page and getting people to fill out some form that went nowhere.

That the devs have any involvement with the process of sending more keys does not change the above. You dont get a medal for having a token part in the cleanup of a mess you made.
#8
C²C^Guyver |NZB| 3 Apr, 2021 @ 10:11am 
Originally posted by Tiramisu:
Originally posted by C²C^Guyver |NZB|:
You do realize that the developers are the ones that are getting the keys from Valve, to give to fFanatical, right?
That doesnt invalidate what I just said.

Fanatical gave a prompt and clear reply, after being blindsided as much as the rest of us. At the time they put out that statement, the devs were busy editing the developer field on the Steam store page and getting people to fill out some form that went nowhere.

That the devs have any involvement with the process of sending more keys does not change the above. You dont get a medal for having a token part in the cleanup of a mess you made.
Have you been paying attention? The devs said from the get-go that Fanatical keys were not involved in this fraud. Is it confusing that they went ahead and revoked them? Yes. However, that doesn't change the fact that they said that Fanatical was not involved. Did the devs panic and screw up? Yes. They even said as such.
Last edited by C²C^Guyver |NZB|; 3 Apr, 2021 @ 10:13am
#9
Despiseusername 3 Apr, 2021 @ 10:35am 
Originally posted by C²C^Guyver |NZB|:
Originally posted by Tiramisu:
That doesnt invalidate what I just said.

Fanatical gave a prompt and clear reply, after being blindsided as much as the rest of us. At the time they put out that statement, the devs were busy editing the developer field on the Steam store page and getting people to fill out some form that went nowhere.

That the devs have any involvement with the process of sending more keys does not change the above. You dont get a medal for having a token part in the cleanup of a mess you made.
Have you been paying attention? The devs said from the get-go that Fanatical keys were not involved in this fraud. Is it confusing that they went ahead and revoked them? Yes. However, that doesn't change the fact that they said that Fanatical was not involved. Did the devs panic and screw up? Yes. They even said as such.

The devs originally named Fanatical as one of the key reseller sites. The devs should never have mass key revoked years after the matter. steam shouldn't allow mass key revokes and should implement a time limit on the revocation of keys
#10
C²C^Guyver |NZB| 3 Apr, 2021 @ 10:39am 
Originally posted by Despiseusername:
Originally posted by C²C^Guyver |NZB|:
Have you been paying attention? The devs said from the get-go that Fanatical keys were not involved in this fraud. Is it confusing that they went ahead and revoked them? Yes. However, that doesn't change the fact that they said that Fanatical was not involved. Did the devs panic and screw up? Yes. They even said as such.

The devs originally named Fanatical as one of the key reseller sites. The devs should never have mass key revoked years after the matter. steam shouldn't allow mass key revokes and should implement a time limit on the revocation of keys
lol You guys keep saying allow. It's part of the agreement when you put a game on Steam. You guys need to quit spouting a bunch of nonsense and actually look into this stuff and how it works.
#11
Gawain112 3 Apr, 2021 @ 11:10am 
Originally posted by C²C^Guyver |NZB|:
Originally posted by Despiseusername:

The devs originally named Fanatical as one of the key reseller sites. The devs should never have mass key revoked years after the matter. steam shouldn't allow mass key revokes and should implement a time limit on the revocation of keys
lol You guys keep saying allow. It's part of the agreement when you put a game on Steam. You guys need to quit spouting a bunch of nonsense and actually look into this stuff and how it works.

If you had actually looked into it, you would be aware that the agreement is that keys may be revoked if they have been "stolen or purchased fraudulently". For those who purchased them from Fanatical, this isn't the case.

Also, when people say "allow", I'm pretty sure they're referring to Valve providing the feature to revoke keys, with no proper mediation process. Something that can easily be abused and misused, like when a dev goes into a panic and doesn't think something through and revokes keys, that were purchased legitimately, from their players.
Last edited by Gawain112; 3 Apr, 2021 @ 11:15am
#12
C²C^Guyver |NZB| 3 Apr, 2021 @ 12:52pm 
Originally posted by Gawain112:
Originally posted by C²C^Guyver |NZB|:
lol You guys keep saying allow. It's part of the agreement when you put a game on Steam. You guys need to quit spouting a bunch of nonsense and actually look into this stuff and how it works.

If you had actually looked into it, you would be aware that the agreement is that keys may be revoked if they have been "stolen or purchased fraudulently". For those who purchased them from Fanatical, this isn't the case.

Also, when people say "allow", I'm pretty sure they're referring to Valve providing the feature to revoke keys, with no proper mediation process. Something that can easily be abused and misused, like when a dev goes into a panic and doesn't think something through and revokes keys, that were purchased legitimately, from their players.
....and again, if you read into it, the devs already said that they panicked. They also said that having all of the keys revoked was not a good idea.

They (devs/publisher) said fraud had occurred and if you know Valve, you know that they don't take fraud lightly, either.
Last edited by C²C^Guyver |NZB|; 3 Apr, 2021 @ 12:53pm
#13
Gawain112 3 Apr, 2021 @ 2:45pm 
Originally posted by C²C^Guyver |NZB|:
Originally posted by Gawain112:

If you had actually looked into it, you would be aware that the agreement is that keys may be revoked if they have been "stolen or purchased fraudulently". For those who purchased them from Fanatical, this isn't the case.

Also, when people say "allow", I'm pretty sure they're referring to Valve providing the feature to revoke keys, with no proper mediation process. Something that can easily be abused and misused, like when a dev goes into a panic and doesn't think something through and revokes keys, that were purchased legitimately, from their players.
....and again, if you read into it, the devs already said that they panicked. They also said that having all of the keys revoked was not a good idea.

They (devs/publisher) said fraud had occurred and if you know Valve, you know that they don't take fraud lightly, either.

Police: "Why did you murder 30,000 innocent people?"
Biggest serial killer ever: "I panicked..."
Police: "Oh, an honest mistake then. You're free to go."
Last edited by Gawain112; 3 Apr, 2021 @ 2:46pm
#14
C²C^Guyver |NZB| 3 Apr, 2021 @ 2:50pm 
Likening this to murder is laughable. I'm assuming that you didn't write that with a straight face.
Fanatical has already said that we're getting new keys.

This make shock you but people make mistakes and the devs are people.
#15
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Overfall > Off-Topic Discussions > Topic Details
Date Posted: 2 Apr, 2021 @ 3:09pm
Posts: 40

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