Black Screen but with Nvidia Geforce GTX 750ti :: CAT Interstellar General Discussions

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Mr Mistral has CAT Interstellar

29 Oct, 2015 @ 8:50am

Black Screen but with Nvidia Geforce GTX 750ti

Hi there when the game loads up all get is a black screen and then the game crashes, Is aw other people with this issue, but they all seemed to have intel integrated graphics, mine isnt. Just wondering if I should take the same advice as you gave others and ask steam for a refund, or should I just wait is this something that will be fixed in the future?

Cheers game looks great, and always love to see some proper sci fi concepts like terraforming in a game instead of a load of alliens called blarg taking over the universe.

Cheers

Harry

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Showing 1-11 of 11 comments

IonizedGames [developer] 29 Oct, 2015 @ 9:19am

Hmm, this should not be happening. We built the game around the 750 ti so that is definitely not the problem. There were a couple reports of people using a program called teamviewer which caused similar problems. Do you know if you've been able to run other ue4 games without a problem?

Sorry for the inconvience Mr Mistral. Hopefully we can figure it out but I completely understand if you don't have the time to trouble shoot it.

Last edited by IonizedGames; 29 Oct, 2015 @ 9:21am

evstream 29 Oct, 2015 @ 11:53am

Same here, with a GTX 460.
I get just a black window, but other UE4 games are running fine.

IonizedGames [developer] 29 Oct, 2015 @ 12:06pm

Evstream, does the game crash or is it just a black screen. We don't have the loading screen working yet.

Mr Mistral has CAT Interstellar

31 Oct, 2015 @ 10:01am

Hi there sorry about the delay in replying, thoguht steam would email me if you replied. I have never heard of teamviewer, so I don think it would be that.What does teamviewer do? Maybe I have another program isntalled that could be causing problems. when it first loaded up the firs time, a pop up appeard asking if unreal engine could access the internet I said yes and then the screen just stayed black. I'll see if I have any other UE4 games, if not can you suggest a cheap one for me to test it with.

Where would I look in the folder to make graphical settings changes?

Cheers for getting back to me, i'm sure we can work this out. Could it be my mother board, I have an amd one not intel?

Mr Mistral has CAT Interstellar

31 Oct, 2015 @ 10:07am

Its started working, wahaaay. I think it was AVG antivirus reading the catInterstellar.exe as a threat.

IonizedGames [developer] 31 Oct, 2015 @ 10:58am

Awesome, glad to hear. Thanks for your patience.

evstream 1 Nov, 2015 @ 9:51pm

Similar here. With antivirus on, I get a black window that doesn't ever get away (I have to kill the process to close it).

With antivirus off, the black window is there for 2 minutes +/- and then the game stars.

As you'll understand, turning off the antivirus is not an acceptable workaround....

Mr Mistral has CAT Interstellar

4 Nov, 2015 @ 2:26am

Hey evstream you dont have to turn off your antivirus just tell it that catinterstelalr.exe isnt a threat. I'm sure this is something the developers will fix in the future

IonizedGames [developer] 7 Nov, 2015 @ 4:33pm

Originally posted by Mr.Creeperfancy:
i have the same problem but mine crashes how can i fix this

What kind of graphics card do you have Mr.Creeperfancy?

IonizedGames [developer] 8 Nov, 2015 @ 6:36am

Hmm, Mr. Creeperfancy would you mind making a seperate so I can address it directly?

#10

paulo 17 Feb, 2020 @ 4:24pm

I have a similar problem: the game will stop during the load screen for chapter 2 and xhibit a error message about the unreal 4 (?!) or something like that.

#11

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CAT Interstellar > General Discussions > Topic Details

Date Posted: 29 Oct, 2015 @ 8:50am

Posts: 11