Handball 16

Handball 16

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Bug with visual
Hi.

I start a game and the image freezes ,I can listen to the commentators, I can move, but the image is frozen , I dont see what they do, I just listen . I can pause the game , going to options , but when I start again the game, i did not see anything , the image remains frozen .

Can anyone give me a solution?

Thank you.
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Showing 1-4 of 4 comments
EkoSoftware  [developer] 20 Jan, 2016 @ 2:40am 
Hello Soundrap2,

Can you please share some informations to allow us to help you:
- Please provide your DxDiag.txt.
- Are you using more than one screen?
- Do you have more than one graphic card (usually the case on laptop)?
- Any other information you may think revelant to help us.

Thank you,
76561198275031844 21 Jan, 2016 @ 3:45am 
------------------
System Information
------------------
Time of this report: 1/21/2016, 12:35:54
Machine name: SETE-TOSH
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: TOSHIBA
System Model: SATELLITE L855
BIOS: InsydeH2O Version 03.72.011.60
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4058MB RAM
Page File: 2357MB used, 5758MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

file:///C:/Users/Sete/Desktop/DxDiag.html
EkoSoftware  [developer] 22 Jan, 2016 @ 12:34am 
Dear Soundrap2,
We will need more information as the dxdiag you post is very short.
Mainly we would like to know the following:
- Which graphic card do you have? Do you have two (which is really possible as it looks you have a laptop).
- Are you playing with two screens?

If we consider you have two graphics card the first to test would be to make sure you are using the best graphics card (probably an ATI or NVidia instead of the Intel one). To do this go into the game directory, right click on the .exe and select something like "Execute/Launch with graphic processor" and select the best one.

Regards,
76561198275031844 22 Jan, 2016 @ 2:28am 
Hi.

I'm sorry if the message was short, I put my dxdiag link .

file: /// C: /Users/Sete/Desktop/DxDiag.html

I'm trying to play from a laptop, I can have two graphics cards , you can tell me how to remove one?

Here I leave some of my dxdiag corresponding to the graphic .

Card name: AMD Radeon HD 7670M
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6840)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6840&SUBSYS_FB221179&REV_00
Display Memory: 3803 MB
Dedicated Memory: 2029 MB
Shared Memory: 1773 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: unknown
Monitor Id: LGD02DC
Native Mode: 1366 x 768(p) (59.996Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.932.5.3000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/20/2012 03:30:54, 933888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B00-11CF-9376-28DBBEC2C535}
Vendor ID: 0x1002
Device ID: 0x6840
SubSys ID: 0xFB221179
Revision ID: 0x0000
Driver Strong Name: oem9.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R476:8.932.5.3000:pci\ven_1002&dev_6840&subsys_fb221179
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C

Thank you.
Last edited by Soundrap2; 22 Jan, 2016 @ 2:31am
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