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Sorry for the delay in response and to hear that you are having trouble launching the game with it hanging on the splash screen.
If this is still happening, to rule out some common causes I have some tips I would advise trying below:
- Ensure your PC meets all system requirements [www.ubisoft.com] for the game
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
Should this issue persist, would it be possible to share your system specs?
Many thanks