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Boatgoat1982 10 Sep, 2020 @ 1:31pm
Game wont start - Global Shader Cache error
I have just purchased and installed the game, when i run it it get the following message
"THE GLOBAL SHADER CACHE FILE C:\PROGRAMFILES(X86)/STEAM/STEAMAPPS/COMMON/THE LONG JOURNEY HOME/ENGINE/LOCALSHADERCACHE-PCD3D_SM4.BIN IS MISSING"

Have reinstalled the game AND reinstalled steam (didnt back up game saves first so lost all saves - rookie mistake)

Any help would be appreciated as i don't want to have lost everything for no reason.
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Showing 1-4 of 4 comments
Wrzlprnft 10 Sep, 2020 @ 2:29pm 
Can you post the model of the graphics card? One of the requirements as listed on the steam page is that it has to support DirectX 11.
Originally posted by https://store.steampowered.com/app/366910:
DirectX: Version 11
#1
Boatgoat1982 16 Sep, 2020 @ 11:13am 
Hey, thanks for the reply.
Yeah its a NVIDIA Quadro FX 1800
#2
Wrzlprnft 17 Sep, 2020 @ 2:44am 
It looks like, while the graphics card supports some features of direct X 11, it lacks the hardware to support all of them. It's feature level is set at 10_0.
I am afraid that means you cannot run the game with that graphics card.
#3
Boatgoat1982 17 Sep, 2020 @ 11:39am 
Originally posted by Wrzlprnft:
It looks like, while the graphics card supports some features of direct X 11, it lacks the hardware to support all of them. It's feature level is set at 10_0.
I am afraid that means you cannot run the game with that graphics card.
wow, im surprised! should have checked that out before hand really!
Thanks
#4
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The Long Journey Home > Bug Reporting > Topic Details
Date Posted: 10 Sep, 2020 @ 1:31pm
Posts: 4

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