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Assassin's Creed II

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Ubi Milky  [developer] 16 Nov, 2020 @ 3:08pm
Need help with Assassin's Creed II?
Have you witnessed any bugs, has your game crashed or are you experiencing some performance issues with the game?

Please use Steam's 'Search Discussions' search box, to first look for other player threads about the same issue. We will often mark threads with a blue tick check mark to show an answer was found in that thread, that resolves that particular issue.

On our Ubisoft Support website, we have a helpful guide explaining what troubleshooting steps you can perform for various crashes, performance issues, installation and download issues These are the most common fixes for these types of issues and we recommend trying each step in the article -
https://support.ubisoft.com/en-GB/Article/000061047

We also have other self help guides you can find by searching for your game title on our Ubisoft Support website, here - https://support.ubisoft.com/

Online Network Ports:
The online multiplayer game mode, will no longer be available after June 2021.

Save File locations:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<USERID>\4

Settings File locations:
C:\Users\<Username>\AppData\Roaming\Ubisoft\Assassin's Creed 2​\Assassin2.ini

Original game manual:
https://cdn.cloudflare.steamstatic.com/steam/apps/33230/manuals/AssassinsCreed.pdf?t=1602600434

If you can not find the answer in the forum, or perhaps you need help with your Ubisoft Account or game activations, you can always contact us via our other support channels too, where we will aim to get back to you within 48 hours if possible -

Ubisoft Support website/Live Chat - https://support.ubisoft.com/en-gb/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

-Ubisoft Support
Last edited by Ubi Milky; 5 Apr, 2021 @ 10:11am
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Ubi Milky  [developer] 16 Nov, 2020 @ 3:17pm 
Running the game in Compatibility Mode

As with some of our older titles that were released a good few years ago, you may need to run the game in Windows compatibility mode if using a modern PC, to emulate the Windows OS that the game originally ran on, at its time of release.

To do this, first locate the games .exe game file -

  • Right click on the file and select the Properties option
  • Next, select the 'Compatibility' tab
  • Select the one of the older Windows OS - Windows 7
  • Select Apply
  • Select OK
  • Launch game by double clicking on the games .exe file

Please note, the game also uses the older versions of DirectX, DirectX 9, please make sure to use this version with the game, if you run into any problems launching the game,

-Ubisoft Support

Last edited by Ubi Milky; 4 Apr, 2021 @ 6:59am
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Date Posted: 16 Nov, 2020 @ 3:08pm
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