I have reinstalled game on steam and updated win 10 and graphics card has recent driver installed and checked program integrity on steam . tried support from steam and game publisher and didnt seem to be a good way to send in questions. have sent request to nvidia for support waiting on response. I suspect that my video card may just be getting old as this is the first steam game that i have not been able to run on my desktop. it is sad that the game designer does not have a more robust tech support for their product. any suggestions anyone?