Hey jpfraguas,

Sorry to hear it.
When do you see this message about your account being suspended?
When you log into Ubisoft Connect or when you are already in the game?

Can you provide a screenshot (without personal information in it) of this, please?

Ubisoft Support

When I try to log into Ubisoft Connect

Can you confirm what the full message says, as there are two kinds of suspensions that you can have on your account. One for failed number of login attempts and one for fraudulent activity.

- Ubisoft Support

Publicado originalmente por jpfraguas:

I haven't played AC Unity for some months now. I tried to launch the game, and it is saying my account is suspended. It's crazy I can't play a game I bought

same here

Publicado originalmente por Ubi-Keo:

Can you confirm what the full message says, as there are two kinds of suspensions that you can have on your account. One for failed number of login attempts and one for fraudulent activity.

- Ubisoft Support

you guys suspended my account after just one wrong attempt bruh

Hello, I also have the same problem, I can’t log into the game.

Hello everyone,

Can you check if this is a Ubisoft Connect related issue only and try logging into your account via the account management website, please?
https://ubi.li/MQYvV

If you can access it, please go to Security > Login History section and check if there are any login records you do not recognise.

Ubisoft Support