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That is your issue. Refund CLE's version and buy NISAs.
NISA's English & Japanese:
https://store.steampowered.com/app/2731870/Ys_X_Nordics/
CLE's Chinese & Korean:
https://store.steampowered.com/app/2570810/Ys_X_Nordics/
How can the chinese korean version be called global?
Why would you sell something that cannot be used in the language it's being sold?
You should ask this question to the company which actually sells the Chinese/Korean version, CLE. It's highly unlikely they'll read the forums of this English version of the game, published by NIS America, so you'd best ask it on the forum of the CLE version.
Most PC games do not implement regional lockout mechanisms. Ys X may be purchased on Steam anywhere in the world, regardless of the supported languages.