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This will not just be a problem with FTD, it would be a problem with any game that uses documents and needs to access data quickly from that folder. If you need to fetch data from the internet there are obviously issues with packet loss. I imagine most companies just wouldn't bother to help the few people out with the issue, I noticed it when connecting up to a user's PC to try and help. I doubt most companies would do that either. Eventually we will try and do some sort of catch for it but it could go out of date as fast as its put in if Microsoft changed anything at their end.
Omg this finally worked... How anoying.
I had a problem with Stellaris relating to OneDrive, my user made empires weren't showing because somehow it was set to OneDrive's version my documents folder instead of my local one. No idea how it happened. I never even used it. Now I go out of my way to disable it as much as I can when I install Windows.