Hello there, Satsubatsu 九. Have you tried to set the settings by rightclicking the Alcatraz.exe-> properties->compability mode? Run the 640x480 resolution and try to set the settings anew, does this work? Does windowed mode work?

Hi Segoaban_daedalic, firstly thanks for your response!

I already tried launching the game on 640x480 but still no luck. I get blank white screen and nothing else.

Can you please tell me how I can set the game to windowed mode before launching it?

Ok, let's try to pinpoint the issue, it is related to the Unity engine. Do you use a Samsung screen? De-installing Samsungs multi-screen software might help. There's something interfering with the graphics and it's most likely an app doing so.

Another possibility is to re-install the video drivers.

Edit: Deactivating the VSync in the cards settings is a possible solution too.

And the windowed mode part question: Disregard it, as the comp mode approach didn't work.

No, I don't use Samsung screen.

I think I fixed the problem. I went to my graphic card options and then chose "Use integrated video card" option and then used Win 10's compatibility troubleshooter which gave me "Win 8 compatibility" as the best option. I picked Win8, launched the game at 640x480 and it worked. (The comp. was set to WinXP SP2 before)

Then I went to options and set the game to "windowed mode" with 1366x resolution. After that I switched the graphic card option to "auto select" in the Nvidia Control Panel. Now I can play the game without problem. As I don't mind playing the game in windowed mode, I won't force to play it on 1920.

Once again, thank you for your response.

Glad to hear you came up with a solution! Enjoy gaming!

Originally posted by Satsubatsu 数九:

Hi,

At first I was able to launch the game with 1024x Resolution. After changing it to my natural resolution which is 1920x1080 the game instantly crashed. Now I get this error everytime I try launch the game:

http://oi64.tinypic.com/14x3485.jpg

Any ideas?

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Win 7 Home Premium x64
Yo he tenido el mismo problema // I had the same problem
Al cambiar la resolucion, no arrancaba // by changing the resolution does not start
¿Cómo lo he solucionado? // How i solved?

Vamos al registro de Windows:
hkey_current_user\software\Daedalic Entertainment\1954 Alcatraz
Screenmanager is fullscreen mode_hxxxxxxxxx a la derecha el valor es 0 (cero).
Hay que poner 1 (doble click cambiar el 0 por el 1)
Luego, el juego funciona bien.
Si tú vuelves a cambiar la resolución, tendrás que repetir el proceso.
.......................................................................................
go to the Windows registry:
HKEY_CURRENT_USER \ Software \ Daedalic Entertainment \ 1954 Alcatraz
ScreenManager is fullscreen mode_hxxxxxxxxx right side the value is 0 (zero)
We must put 1 (double click to change the 0 by 1)
Then, the game works well.
If you go back to change the resolution, you will have to repeat the process.