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DAN-di-WARhol 28 Jan, 2021 @ 12:24am
90hz problem WMR
I have begun with a very irritating problem.

Suddenly started to get the error message mid january "device can't start at 90hz". I changed the settings to "let windows decide". All worked fine at 60hz.

Contacted HP tech support. They couldn't figure out the problem, so they sent me a replacement headset. That one arrived this morning, and it does the same thing.

It runs fine at 60hz (albeit with a mild flicker). But I want more FPS. Can anyone help with ideas?


My system:
Win 10
HP Reverb G2
3090
10900k
64gb ram
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Showing 1-12 of 12 comments
DAN-di-WARhol 28 Jan, 2021 @ 11:30pm 
Anybody?
#1
Langeweile_is_da 🇩🇪 29 Jan, 2021 @ 12:02am 
First of all I don't have the problem but I will try to help you.

1. What is the name of the monitor and does it have G-Sync support?
2.I would like to know whether you have selected 90Hz in the "Nivdia Control Panel" if it is not already selected.
3. Have you already tested another DP connection on the graphics card?
4. Update the graphics driver.


If it still doesn't work, you can ask Nvidea support.
#2
DAN-di-WARhol 29 Jan, 2021 @ 12:10am 
1) Ah, it isn't the monitor it is my VR headset. It is the HP reverb G2.
2) You can only select the hz of your monitor in NVIDIA control panel. That isn't the issue, but my monitor runs at 60hz.
3) Yes, same problem.
4) Yes, same problem.
#3
Langeweile_is_da 🇩🇪 29 Jan, 2021 @ 12:37am 
1. Ok thanks
2. The Hz setting also exists under Windows 10 under display then advanced display settings then you select your display e.g. 1 and adapter properties for screen 1 displays and under monitor you can then set the Hz number.

I'll show you in pictures but they are in a different language but the buttons are in the same place. :)

https://www.bilder-upload.eu/bild-6dbcbd-1611909531.png.html

https://www.bilder-upload.eu/bild-709459-1611909682.png.html
Last edited by Langeweile_is_da 🇩🇪; 29 Jan, 2021 @ 12:41am
#4
DAN-di-WARhol 29 Jan, 2021 @ 1:46am 
That only lets me change the Hz for my monitor. There is no option to change it for the headset there. Should there be?
#5
Langeweile_is_da 🇩🇪 29 Jan, 2021 @ 4:18am 
normally all devices should be displayed there through which an image can be displayed ... I can't think of more than that, maybe that the problem is somewhere with Nvidia, but I can't say exactly 😞


But I like to write again if you come up with something that could be helpful 😊 I would also be interested in what the problem is because I have a similar system.


System:
• MSI MEG Z390 Godlike
• der8auer Core i7-9700K @ 4,8 GHz - Advanced Edition (8 Core)
• G.Skill Trident Z RGB DDR4 3200 Mhz CL 14 64 GB Quad-Kit
• INNO3D GeForce RTX 2080 Ti Gaming OC
• Samsung 970 PRO NVMe SSD, PCIe 3.0 M.2 Typ 2280 - 500 GB
• Samsung 970 PRO NVMe SSD, PCIe 3.0 M.2 Typ 2280 - 1 TB
• Samsung 860 EVO Series 2,5 Zoll SSD, SATA 6G - 4 TB
• Elgato Game Capture HD 60 Pro - PCIe
• Seasonic Prime Ultra 80 Plus Platinium Modular - 1000W
• Windows 10 Pro 64bit

Monitor's:
• ASUS VS VS248H (FHD 60Hz) 27"
• ACER PREDATOR XB3 (XB273KP) HDR 4K 144Hz G-SYNC
Last edited by Langeweile_is_da 🇩🇪; 29 Jan, 2021 @ 4:28am
#6
DAN-di-WARhol 29 Jan, 2021 @ 4:36am 
Thanks.
#7
Langeweile_is_da 🇩🇪 29 Jan, 2021 @ 4:41am 
You are welcome :steamthumbsup:

Hey and by the way, if Nvidia support can't help you then reset Windows 10 and then try again maybe it's a bug in Windows, because Windows 10 is known for causing more bugs than they dofix through uptates! 😐
Last edited by Langeweile_is_da 🇩🇪; 29 Jan, 2021 @ 5:01am
#8
DAN-di-WARhol 24 Mar, 2021 @ 2:52pm 
Resolved!

I got the link box replaced and now I get 90hz.

Sorry for necro. Just in case others have the same problem.
#9
Movieesa 24 Mar, 2021 @ 7:10pm 
Originally posted by DAN-di-WARhol:
Resolved!

I got the link box replaced and now I get 90hz.

Sorry for necro. Just in case others have the same problem.

Dude big respect for doing that. Thank you.
#10
d.stanojevic 20 Mar @ 1:53pm 
If anybody else has similar issue, the cause is often in two displays attached to the GPU. Two displays prevent HP Reverb G2 to run at 90Hz, so you must disconnect the second monitor, even if it's disabled in display properties.
Last edited by d.stanojevic; 20 Mar @ 1:53pm
#11
m.elg92 4 Jul @ 10:26am 
Originally posted by DAN-di-WARhol:
Resolved!

I got the link box replaced and now I get 90hz.

Sorry for necro. Just in case others have the same problem.
Sorry you mean the HMD cable? I have the same issue
Last edited by m.elg92; 4 Jul @ 10:26am
#12
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SteamVR > General Discussions > Topic Details
Date Posted: 28 Jan, 2021 @ 12:24am
Posts: 12

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