Potential Fix for Game Crashes :: Settlements Rising General Discussions

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CanerTonbul [developer] 15 Sep @ 2:33am

Potential Fix for Game Crashes

If you got error that says "LowLevelFatalError" that originates from the D3D12Util.cpp file in the Unreal Engine. This error likely relates to DirectX 12 (D3D12), specifically a failure with the graphics adapter, which could point to several issues such as:

Graphics Driver Issues: Outdated or incompatible GPU drivers.
DirectX Corruption: Corrupt or missing DirectX components.
File Corruption: Certain system files related to DirectX or other components may have become corrupted.

Why the Error Happens

DirectX 12 Issues: The Unreal Engine relies heavily on DirectX for rendering. If there's a problem with your DirectX installation or your graphics driver, the engine might fail to initialize correctly, leading to crashes like this.

System File Corruption: System files related to DirectX or graphics processing could be damaged, which affects the game's ability to launch.

Possible fix

1- Open the command in windows CMD in administrator mode (Required)
2- Type : DISM.exe /Online /Cleanup-image /Restorehealth , enter and wait.
3- Type : sfc /scannow , enter and wait, then close

The sfc /scannow command (System File Checker) is used to scan and repair corrupted system files. When the game encounters a DirectX error, it's possible that one or more critical system files or components related to the game, DirectX, or even Windows itself may have become corrupted.

SFC checks your system files against a protected backup and replaces any corrupted or missing files. If the root cause of the issue is a corrupted system file (such as a DirectX file), this command will repair it and potentially resolve the issue.

Last edited by CanerTonbul; 7 Oct @ 4:08am

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Showing 1-5 of 5 comments

76561199065678304 7 Oct @ 3:02am

i cant even launch the game it pops up a crash report

CanerTonbul [developer] 7 Oct @ 3:22am

Originally posted by ibnalahad4915:
i cant even launch the game it pops up a crash report

A few other people experienced this but we couldn't solve it. you can try playing with DX11, a few people solved it that way but not all of them. You can try deleting and reinstalling the DirectX drivers. The problem is a DirectX related problem.

76561199065678304 7 Oct @ 1:22pm

I have installed fresh windows updated everything still cant launch the game
my laptop specs are
intel core i5
8gb ram
integrated graphics HD520
another game i played had this same issue and DEVs said its bcz they dont support integrated graphics
ERROR DETAILS LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 433]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference())
failed with error E_INVALIDARG (Name='RT_SaveGameFOW',
Format='DXGI_FORMAT_B8G8R8A8_UNORM' (0x00000057), FormatSupport=0x31FEF3F3, FormatSupport2=0x00000600) at
D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UAV.cpp:113

CanerTonbul [developer] 7 Oct @ 11:33pm

Originally posted by ibnalahad4915:
I have installed fresh windows updated everything still cant launch the game
my laptop specs are
intel core i5
8gb ram
integrated graphics HD520
another game i played had this same issue and DEVs said its bcz they dont support integrated graphics
ERROR DETAILS LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 433]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference())
failed with error E_INVALIDARG (Name='RT_SaveGameFOW',
Format='DXGI_FORMAT_B8G8R8A8_UNORM' (0x00000057), FormatSupport=0x31FEF3F3, FormatSupport2=0x00000600) at
D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UAV.cpp:113

Although it works fine with some integrated graphics cards, most of the Crash problem is with integrated graphics cards. Most of the games made with Unreal Engine have this problem. I'm sorry it doesn't work in yours either.