Hotel Galactic

Hotel Galactic

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Guests stuck in the dining room
Guest came and sat down at the table, they do not order anything for days and i can not kick them out/delete room/ pack the table or anything else. they do not leave even when the ship arrived for them.
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Showing 1-15 of 16 comments
Shintai 25 Aug @ 2:01am 
For me when this happens, save and load the game releases them.
racmozz 25 Aug @ 6:32am 
same happening for me too. i started anew game and the same happened again about day 20
haru 25 Aug @ 8:42am 
I have the ship stuck at port with a guest that checked out. along with one overstaying and not leaving.
Looks like most things if not everything has been fixed. Very happy with the upgrades. The only small things i wish it would do is hint at why something might not be working. Exp. For some reason even though i have the ingredeant. the workers wont cook the meal. not knowing what else to do i change the menu. Still don't know if that will work but i hope i can figure it out.
I have the same problem at day 82 :/
Vicitus 26 Aug @ 7:30am 
same issue here (Guests stuck in the dining room):

Logfile: Guest has finished eating. Utilizing the component. NullReferenceException: Object reference not set to an instance of an object. at UnityEngine.Bindings.ThrowHelper.ThrowNullReferenceException (System.Object obj) [0x00018] in <3685514e75914a699b410419cec88869>:0 at UnityEngine.Collider.get_bounds () [0x00006] in <42eac700ab78472fb7e7e8e620b7a207>:0 at HotelGalactic.Utility.Physics.CompositeCollider.get_bounds () [0x00023] in <5421f9c5d02b47d4a6da585781ba7265>:0 at HotelGalactic.Gameplay.Navigation.NavigationManager.ActorManager_OnActorDisposed (HotelGalactic.Gameplay.Actors.ActorPresenter actorPresenter) [0x0000f] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at (wrapper delegate-invoke) System.Action`1[HotelGalactic.Gameplay.Actors.ActorPresenter].invoke_void_T(HotelGalactic.Gameplay.Actors.ActorPresenter) at HotelGalactic.Gameplay.Actors.ActorManager.DestroyActor (HotelGalactic.Gameplay.Actors.ActorPresenter actorPresenter) [0x0004d] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Items.Behaviours.Cooking.CookingDishBehaviour.<Initialize>b__8_0 () [0x00027] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at (wrapper delegate-invoke) <Module>.invoke_void() at HotelGalactic.Gameplay.Actors.ActorPresenter.HotelGalactic.Gameplay.Actors.IManageableActorPresenter.Destroy () [0x00011] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Actors.ActorManager.<DestroyActor>g__DestroyManagedActor|35_0 (HotelGalactic.Gameplay.Actors.IManageableActorPresenter managedActorPresenter) [0x00000] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Actors.ActorManager.DestroyActor (HotelGalactic.Gameplay.Actors.ActorPresenter actorPresenter) [0x00000] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Cooking.CookingPresenterBase.DestroyCookingDish (HotelGalactic.Gameplay.Items.Behaviours.Cooking.CookingDishBehaviour cookingDish) [0x00011] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Cooking.CookingPresenter.ClearCurrentComponentPresenter () [0x00012] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Cooking.CookingPresenter.HandleDishRemoval (HotelGalactic.Gameplay.Actors.ActorPresenter slottableItemActor, HotelGalactic.Gameplay.Actors.ActorPresenter actor) [0x0006f] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Cooking.CookingPresenter.HandleGuestFinishedEating (HotelGalactic.Gameplay.Actors.ActorPresenter actor) [0x00019] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Sentients.Guests.Behaviours.Amenities.RestaurantUserBehaviour.FinishEating (System.Boolean wasInterrupted) [0x0004d] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Sentients.Common.Behaviours.AI.Execution.Resolvers.EatMealStepResolver+<>c__DisplayClass9_0.<CompleteEatingStep>b__0 () [0x00000] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at HotelGalactic.Gameplay.Sentients.Common.Behaviours.Animations.CharacterActorAnimator+<>c__DisplayClass50_0.<Play>b__0 () [0x00033] in <2b5472deb77f47cc8cb739f5f746d2f0>:0 at Animancer.AnimancerEvent.Invoke (Animancer.AnimancerState state) [0x0001d] in <ed170b434a5a4a6abaf563459aa44c28>:0 UnityEngine.DebugLogHandler:Internal_LogException_Injected(Exception, IntPtr) UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object) UnityEngine.DebugLogHandler:LogException(Exception, Object) Sentry.Unity.Integrations.UnityLogHandlerIntegration:LogException(Exception, Object) UnityEngine.Logger:LogException(Exception, Object) UnityEngine.Debug:LogException(Exception, Object) Animancer.AnimancerEvent:Invoke(AnimancerState) Animancer.EventDispatcher:Animancer.IUpdatable.Update() Animancer.AnimancerPlayable:UpdateAll(KeyedList`1, Single) Animancer.PostUpdate:PrepareFrame(Playable, FrameData)
Last edited by Vicitus; 26 Aug @ 7:31am
I'm having the same problem. When guests get stuck, relogging usually helps. But now Greta is stuck for me, and relogging doesn't help her.
Juultje 30 Aug @ 6:23am 
Originally posted by vlynn2476:
Looks like most things if not everything has been fixed. Very happy with the upgrades. The only small things i wish it would do is hint at why something might not be working. Exp. For some reason even though i have the ingredeant. the workers wont cook the meal. not knowing what else to do i change the menu. Still don't know if that will work but i hope i can figure it out.

I have the same problem when i send them to the cutting board it says unavailable. Its verry frustrating!!
Same issue here as well. Two separate saves 40 days in. I am going to just keep trying the save and reload method and hope I get lucky. Let me know if anyone else figures out any tricks.
Same issue as well, i keep reloading back and starting from day 4 and it happens around day 6 or 8 again. Im gonna wait for it to be fixed
I am still having this issue after the latest patch. Anyone else?
Verso | Just Culture Gry  [developer] 17 Sep @ 1:00am 
Originally posted by finalwarsystemdeleted:
I am still having this issue after the latest patch. Anyone else?
Could you please share your player log and a save file with us?

Here's how to find them:
C:\Users\username\AppData\LocalLow\Ancient Forge\Hotel Galactic

Please send these files to hotelgalactic@ancientforgestudio.com
Juultje 18 Sep @ 1:20pm 
Originally posted by finalwarsystemdeleted:
I am still having this issue after the latest patch. Anyone else?
I also have the same issue I have it at my story mode and my sandbox mode so I can't play the game now...
小琴 18 Sep @ 4:59pm 
+1
Verso | Just Culture Gry  [developer] 19 Sep @ 1:32am 
Hey there,
since this is a repetitive issue, we would need your help to solve it.

Could you please share your player log and a save file with us?

Here's how to find them:
C:\Users\username\AppData\LocalLow\Ancient Forge\Hotel Galactic

Please send these files to hotelgalactic@ancientforgestudio.com
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