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Granblue Fantasy Versus: Rising

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 This topic has been pinned, so it's probably important
7qdYbRdm2r27  [developer] 10 Dec, 2023 @ 7:01pm
6
Reporting In-Game Bugs
Thank you for purchasing Granblue Fantasy Versus: Rising!

If you are experiencing issues with the game or have any questions, please contact us via the user support form below. Please include your PC specs in your report to help our team diagnose the issue.
You can find your PC specs within the Steam client by going to Help > System Information via the toolbar.

English: https://rising.granbluefantasy.jp/en/usersupport
简体中文: https://rising.granbluefantasy.jp/cn/usersupport
繁體中文: https://rising.granbluefantasy.jp/tw/usersupport
한국어: https://rising.granbluefantasy.jp/ko/usersupport
Français: https://rising.granbluefantasy.jp/fr/usersupport
Deutsch: https://rising.granbluefantasy.jp/de/usersupport
Español: https://rising.granbluefantasy.jp/es/usersupport
Português do Brasil: https://rising.granbluefantasy.jp/br/usersupport

(Depending on the nature of your inquiry, we may not be able to respond to individual requests.)

If you encounter any bugs or other problems during gameplay, you can report them by replying to this thread. While we can't reply to individual comments, our team reads every message in this thread to help with ongoing game development.
All updates and bug fixes will be posted on our official website.

For the latest updates, check out our official website and X account.
Official Website: https://rising.granbluefantasy.jp/en/
Official X (formerly Twitter): https://twitter.com/gbvs_official
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Showing 1-15 of 303 comments
nogsuap 13 Dec, 2023 @ 7:01am 
hey how do i send suggestions and requests for the game(question)
#1
Impervious2knife 13 Dec, 2023 @ 10:21pm 
Cant coop in storymode?
#2
N0o*Sox* 13 Dec, 2023 @ 10:38pm 
did you remove storymode split screen coop?
#3
sama 13 Dec, 2023 @ 10:48pm 
Resolved the error and error on the network.Failure to obtain the other company's resources: 0502-0000, I am a private person who can fight in front of my office, Uses Win10, Uses wired network.
#4
Carnage 13 Dec, 2023 @ 11:26pm 
Can't unmap the skill button - Currently testing on Snackbox Micro and Rap Hayabusa stick - Attempting to map as follows->

L-M-Th-M+H
U-H-Da-Bl

Any time I attempt to map a button it is replaced with Sk causing mapping the above layout to be impossible
#5
Ririju 14 Dec, 2023 @ 12:32am 
i have a monitor with 1366x768 resolution but in-game i can't change it from the capped 1280x720. I tried restarting the game many times, i even restarted steam itself but i still can't change the resolution for the game. I don't remember having this problem when playing the beta.
#6
Paff 14 Dec, 2023 @ 12:37am 
Please fix fatal error pls
#7
Tataru 14 Dec, 2023 @ 1:37am 
There's a bug for keyboard. I thought it was first appeared in Beta test and should have been fixed now.

I changed my controls and now I can't navigate the menu because on the screen it says my new keybinds but in fact game only recognize default keybinds.
#8
Jinx 14 Dec, 2023 @ 1:53am 
changing the buttons for navigating the menu on keyboard does nothing
#9
ZMC 14 Dec, 2023 @ 3:40am 
"unable to access online features 010c-0100"
Since beta test I already meat this issue and still cant login in online play.
When I push button at start page, this message shows instantly seems even no internet checking from my CPU.
BTW I can play GBVS & other steam games online normally, so this may not the firewall issue.
Plx help me or I may refund it , I love this game actually ;(
#10
ElBobbyGonzo 14 Dec, 2023 @ 5:07am 
I am encountering a guaranteed crash every time I try to scroll through the SBA command list in training mode. The game freezes, however, the music keeps playing fine.

Additionally, the little videos demonstrating the moves are just not there. In place are vertical colored lines and static like a TV without signal.

Anyone else having this issue? Thoughts on possible fixes?
#11
Pepega 14 Dec, 2023 @ 5:57am 
Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000000cc

0x00007ff7f5f12f03 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5f15e78 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5cf3c6e GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5cf4b03 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f63d6842 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f6238f89 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80a9b0b GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80b0735 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f816e8af GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f84ff4d0 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f84aea08 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f849975b GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80b95ed GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5613cae GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561b334 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561b47a GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561c784 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5625624 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f8e6d56e GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ffd9a10257d KERNEL32.DLL!UnknownFunction []
0x00007ffd9b34aa58 ntdll.dll!UnknownFunction []
#12
Tsunemori 14 Dec, 2023 @ 6:10am 
Getting fatal error too non stop , can't launch the game
#13
Tsunemori 14 Dec, 2023 @ 6:27am 
Originally posted by Katalina:
Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000000cc

0x00007ff7f5f12f03 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5f15e78 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5cf3c6e GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5cf4b03 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f63d6842 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f6238f89 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80a9b0b GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80b0735 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f816e8af GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f84ff4d0 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f84aea08 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f849975b GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f80b95ed GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5613cae GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561b334 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561b47a GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f561c784 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f5625624 GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f8e6d56e GBVSR-Win64-Shipping.exe!UnknownFunction []
0x00007ffd9a10257d KERNEL32.DLL!UnknownFunction []
0x00007ffd9b34aa58 ntdll.dll!UnknownFunction []

Where did u find these logs
#14
Zeus 14 Dec, 2023 @ 6:43am 
Add 3440x1440 for ultrawide please. It was available during the beta
#15
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Granblue Fantasy Versus: Rising > General Discussions > Topic Details
Date Posted: 10 Dec, 2023 @ 7:01pm
Posts: 303

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