Please post here in our 'Player Support' part of the forum instead of our 'General Discussions' forum, for assistance from fellow community members and Ubisoft Support agents, here - https://gtm.steamproxy.vip/app/201870/discussions/1/

Please make sure to check if there is already a post related to your issue first. If not, feel free to make a new one and we will try to answer every post asking for help, as quickly as we can.

For more immediate help, you can always contact us via our other support channels too -

Ubisoft Support website/Live Chat - https://www.ubisoft.com/help
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

-Ubisoft Support