Game just gets stuck on a black screen at launch now not sure if that's just me

The game generally worked well until i came to level 4, which is this hotel like liminal space where you go down this stairway and see a shadow figure thing come out of a mirror or something. So I played the level but couldnt find the exit, so i watched a video on youtube of somebody playing and they just opened the door at the end of this level. Simple enough, but this ♥♥♥♥♥♥♥ door just wont open for me. I have tried like ten times restarting my pc and stuff like that but it just wont work. am sed. (sorr...

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3320143372

I want my game to look good, it looks good. But i keep seeing peoples game look better than mine? How do i fix this? i have a rtx 3090.

Guys If you are having a black screen problem after the update, I found a solution, please navigate to the following folder C:\Users"YOUR PC"\AppData\Local Find folder "TheBackroomsLT" , please delet this folder and try again open the game Unfortunately you will lose your save, I believe the update corrupted the game's save file....