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We sincerely apologize for any inconvenience caused while enjoying the game.
Could you kindly send us the game's log files?
Having the log files will help us identify the cause of the issue more accurately.
The log files can be found in the following location:
Log location: User\Documents\WitchNCouncil\Game_Logs
We would greatly appreciate it if you could send the log files to g1playground2018@gmail.com
Thank you