Thank you for joining us in Rigbarth for the launch of Rune Factory 5, ranger!

I wanted to make a central bug thread so you all know what we're working on and what information we need when you email us about any game bugs you encounter. I'll be trying to scour the threads for new issues, but if a bug is not up here already please post it in this thread so it'll be easy for me to find. We'd like to keep this thread focused on addressing gameplay issues, so for any questions or comments on other topics, please email comments@xseedgames.com.

Useful debug information:

• DxDiag output
  
• Steps to reproduce the issue
  
• Screenshot of in-game settings and/or launcher settings
  
• Crash dump files
  Often located here %LOCALAPPDATA%\CrashDumps
  It would be from "Rune Factory 5.exe"

Please email support@xseedgames.com with these details if you are experiencing issues with the game.

Here are some tips to make sure you're getting the best performance out of your PC!

• Make sure your graphics card is being fully utilized:
  
  • Stay updated with relevant drivers from your card manufacturer's website
    
  • Make sure you are using your main graphics card. Different graphics card manufacturers will have guides on how to always use your dedicated card.
• Add Rune Factory 5 to the exceptions of any antivirus program:
  
  • "Rune Factory 5.exe" is the executable file you need to add.
• Turn off any power saving mode your computer might be using:
  
  • Go to Control Panel\Hardware and Sound\Power Options
    
  • Balanced or High Performance profiles should be chosen. Any Power Saving mode will lower game performance.
    
  • If you are using a laptop, make sure it has sufficient charge or it may automatically go into a power saving mode.
• Make sure your PC has the latest Windows Update installed.

If you want advice on how to woo your favorite bachelor or bachelorette, feel free to check out the XSEED Games Discord channel! We hang around there too, sometimes:
http://discord.gg/xseedgames