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lala

3 月 16 日上午 11:24

what is wrong with this game?

Hi so I've been having a lot of problems trying to launch this game. Every time I click play on steam it starts up like its loading, but the screen just goes black and crashes. Sometimes it shows the Unreal Games logo but it never actually loads.

Before you ask:
Yes i tried running as admin.
Yes I checked the graphics card.
I tried different launch options.
Yes I restarted my pc and tried again.
I watched multiple tutorials (ironic there's any in the first place).
And I am 90% sure my pc is capable of running it.

Pls help I spent like 11 bucks on this, I don't want my money to waste.

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目前顯示第 1-15 則留言，共 21 則

TheFrommie86 擁有 Still Wakes the Deep

3 月 16 日上午 11:44

Have you tried veifyying the gaame files or re-installing the game

drifter

3 月 16 日下午 12:01

im having the same issue.

lala

3 月 16 日下午 1:49

引用自 TheFrommie86：
Have you tried veifyying the gaame files or re-installing the game

Yes, still doesn't work.

Darklord

3 月 16 日下午 2:51

Nothing is wrong with this game and what are your specs?🤔

drifter

3 月 16 日下午 3:12

mine are
13th Gen Intel(R) Core(TM) i9-13900KF 3.00 GHz
ram 32.0 GB
graphics 4070 rtx nividia
are my graphics not good enough or sum?

lala

3 月 16 日下午 5:22

引用自 Darklord：
Nothing is wrong with this game and what are your specs?🤔

Processor: 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
Installed RAM: 16.0 GB (15.6 GB usable)
System type: 64-bit operating system, x64-based processor
I'm on windows 11.
I don't really know how to find it but It says chip type is Intel(R) UHD Graphics Family, or Intel(R) UHD Graphics.

SecretModeLiam [開發人員] 3 月 17 日上午 2:24

引用自 drifter：
mine are
13th Gen Intel(R) Core(TM) i9-13900KF 3.00 GHz
ram 32.0 GB
graphics 4070 rtx nividia
are my graphics not good enough or sum?

Hey there.

Your PC specs should be totally fine. Are you also having crashing issues?

If you are, can you try making sure graphics drivers are up to date, you have DX12 installed, running the game as admin and verfying steam files. If none of those work, can you drop us a bug report using the provide feedback button at the bottom right of our website https://wearesecretmode.com/

Thanks!

SecretModeLiam [開發人員] 3 月 17 日上午 2:26

引用自 lala：
引用自 Darklord：
Nothing is wrong with this game and what are your specs?🤔
Processor: 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
Installed RAM: 16.0 GB (15.6 GB usable)
System type: 64-bit operating system, x64-based processor
I'm on windows 11.
I don't really know how to find it but It says chip type is Intel(R) UHD Graphics Family, or Intel(R) UHD Graphics.

Hey there.

I want to say your specs will probably fall under our minimum, especially without a dedicated GPU (going off what you said, your CPU is also acting as your GPU, and this is normally a lot worse than having any dedicated GPU.)

Feel free to drop us a bug ticket though using the provide feedback button at the bottom right of our website https://wearesecretmode.com/

Thanks so much!

drifter

3 月 17 日下午 2:29

引用自 SecretModeLiam：
引用自 drifter：
mine are
13th Gen Intel(R) Core(TM) i9-13900KF 3.00 GHz
ram 32.0 GB
graphics 4070 rtx nividia
are my graphics not good enough or sum?

Hey there.

Your PC specs should be totally fine. Are you also having crashing issues?

If you are, can you try making sure graphics drivers are up to date, you have DX12 installed, running the game as admin and verfying steam files. If none of those work, can you drop us a bug report using the provide feedback button at the bottom right of our website https://wearesecretmode.com/

Thanks!

yeah its still just crashing. sometimes the unreal engine logo will pop up then it will freeze and automaticly close. fully updated pc, all drivers exc and ran in admin still nothing.

lala

3 月 17 日下午 4:21

引用自 SecretModeLiam：
引用自 lala：
Processor: 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
Installed RAM: 16.0 GB (15.6 GB usable)
System type: 64-bit operating system, x64-based processor
I'm on windows 11.
I don't really know how to find it but It says chip type is Intel(R) UHD Graphics Family, or Intel(R) UHD Graphics.

Hey there.

I want to say your specs will probably fall under our minimum, especially without a dedicated GPU (going off what you said, your CPU is also acting as your GPU, and this is normally a lot worse than having any dedicated GPU.)

Feel free to drop us a bug ticket though using the provide feedback button at the bottom right of our website https://wearesecretmode.com/

Thanks so much!

Hey so I just checked and my GPU is a NVIDIA GeForce RTX 4070 Laptop GPU, which I believe should exceed the recommended. And my CPU/Processor is a 13th Gen Intel(R) Core (TM) i7-13620H which should also exceed the recommended.

#10

SecretModeLiam [開發人員] 3 月 18 日上午 2:12

引用自 lala：
引用自 SecretModeLiam：

Hey there.

I want to say your specs will probably fall under our minimum, especially without a dedicated GPU (going off what you said, your CPU is also acting as your GPU, and this is normally a lot worse than having any dedicated GPU.)

Feel free to drop us a bug ticket though using the provide feedback button at the bottom right of our website https://wearesecretmode.com/

Thanks so much!
Hey so I just checked and my GPU is a NVIDIA GeForce RTX 4070 Laptop GPU, which I believe should exceed the recommended. And my CPU/Processor is a 13th Gen Intel(R) Core (TM) i7-13620H which should also exceed the recommended.

Ah, that's interesting! I was going off the Intel UHD you mentioned, which is intergrated graphics haha.

I don't suppose you're using an external monitor? Sometimes with laptop GPUs (my work machine does this, and it's also a 4070), it gets really weird and choppy with laptop GPUs, but removing the monitor and just playing on the laptop itself is totally fine.

#11

lala

3 月 18 日下午 4:21

引用自 SecretModeLiam：
引用自 lala：
Hey so I just checked and my GPU is a NVIDIA GeForce RTX 4070 Laptop GPU, which I believe should exceed the recommended. And my CPU/Processor is a 13th Gen Intel(R) Core (TM) i7-13620H which should also exceed the recommended.

Ah, that's interesting! I was going off the Intel UHD you mentioned, which is intergrated graphics haha.

I don't suppose you're using an external monitor? Sometimes with laptop GPUs (my work machine does this, and it's also a 4070), it gets really weird and choppy with laptop GPUs, but removing the monitor and just playing on the laptop itself is totally fine.

No, I'm playing on the laptops screen itself and have no other monitor plugged in.

#12

SecretModeLiam [開發人員] 3 月 19 日上午 2:17

引用自 lala：
引用自 SecretModeLiam：

Ah, that's interesting! I was going off the Intel UHD you mentioned, which is intergrated graphics haha.

I don't suppose you're using an external monitor? Sometimes with laptop GPUs (my work machine does this, and it's also a 4070), it gets really weird and choppy with laptop GPUs, but removing the monitor and just playing on the laptop itself is totally fine.
No, I'm playing on the laptops screen itself and have no other monitor plugged in.

That is real stange. :( I personally am not too sure what else to suggest. If you've done that bug reporting ticket, our QA team will look at it and hopefully feed back some advice soon. I'll update when I can.

#13