This is an issue I also encounter once in a while. I just had a reminder myself when I tried to play Marsupilami...
In my case my mouse, a Roccat Tyon, causes the issue because it gets recognized as my primary "controller". If you have a similar input device that may cause the issue, the following post might help:
https://gtm.steamproxy.vip/app/298110/discussions/0/626329186714687102/#c458604254431235895

This game does NOT work with the Xbox 360 controller, at least not out of the box. I have seen a LOT of users complain about this when TRYING to play this game on various newsgroups. Apparently you can go to your settings, and start disabling some mouse properties, but I'm sorry. This is inexcusable. The game should simply work with my controller without changing stuff on my computer -- like it does for the HUNDREDS of other games I have. I shouldn't have to start doing research online just to get the game to work with my controller.

I have ZERO problems using my controller with HUNDREDS of other games but NOT this one. I shouldn't have to start fiddling around with settings or doing research just to get one of the most common controllers to work. Hence, this game is virtually unplayable until they make the game work with a simple xbox 360 controller. :(