PS4 Controller Unresponsive :: Fueled Up General Discussions

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Samuel

17 Oct, 2022 @ 1:57pm

PS4 Controller Unresponsive

My wife and I are also having issues with the game not recognizing our PS4 controllers. I know the controller is working because I can use the controller to launch Fueled Up using Steam Big Picture mode, though once the game boots the controller is unresponsive. By unresponsive, I mean that we cannot get the game to recognize any inputs from the controller at any point in time. I have:
> Set the controller settings to Playstation in the game options
> Unplugged and replugged my controller (again, the controller works elsewhere fine)
> Restarted Fueled Up
> Restarted Steam
> Started Fueled Up and not hit any mouse or keyboard controls, trying to initiate with the PS4 controller
> Started Fueled Up and go through various screens / start the game trying to switch over to PS4 controller.

Nothing works using the controller. This occurs both on my wife's laptop and my desktop with the PS4 controller plugged directly into the computers via the usb micro cable.

Would like to play more, though we find keyboard controls for a game of this type to be cumbersome and tedious, making this a deal breaker for us. Please fix the Playstation PS4 controller support.

Repro steps:
> Install Fueled Up
> Plug in PS4 controller model CUH-ZCT2U to computer via micro usb controller on a Windows 10 or 11 machine
> Put Steam into Big Picture Mode
> Use the PS4 controller to launch Fueled Up
> See that the game is unresponsive to PS4 controller input once the game is launched.

Expected Result:
> When the PS4 controller is plugged into the Windows computer via USB cable and Fueled Up is launched the game must be responsive to user input from the PS4 controller without any configuration by the user.

A developer of this app has marked a post as the answer to the topic above.
Click here to jump to that post.

Originally posted by Kacper:

Hi Samuel,

PS4 controllers are not natively supported on Windows. To use a PS4 controller for playing games you must enable Steam Input or use third-party software like InputMapper.

The easiest way to play a game on Steam using a PS4 controller is to just enable Steam Input on Steam. Simply right-click on the game in your library, select "Properties..." and in the Controller tab select "Enable Steam Input" from the list. Then start the game.

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Showing 1-3 of 3 comments

A developer of this app has indicated that this post answers the original topic.

Kacper [developer] 17 Oct, 2022 @ 2:08pm

Samuel

17 Oct, 2022 @ 7:55pm

Thanks Kacper. Your solution steps enabled the controllers to work. In all the many games we've played I've never needed to enable controllers like this before. Controllers have vastly improved our play experience!

Controller support is definitely buggy still, which explains why they aren't considered natively supported I suppose :) Nothing we can't work around.

Here's some of the bugs we found while playing on separate computers:
> Invite the second player to join the game session before they have loaded the game via steam. Accepted the invite directly through the steam chat and have the invite launch the game. See that when the game loads it loads directly into keyboard only controller use. Workaround: Boot game before accepting invites.
> During a mission where both players are using controllers "pause" the game (just brings up the menu for each player, doesn't actually pause anything). After both players have paused, the first player restarts the mission. Upon restart, see that the controller for the second player is unresponsive for gameplay. Note: The game recognizes the controller is plugged in, as upon removal of the controller a prompt informs the user the controller was disconnected. The player may plug the controller back in and successfully provide controller input to remove the prompt. Thereafter controller input continues to do nothing until the entire game is restarted.

Thanks for the fun game.

Kacper [developer] 18 Oct, 2022 @ 1:14am

Originally posted by Samuel:
Thanks Kacper. Your solution steps enabled the controllers to work. In all the many games we've played I've never needed to enable controllers like this before.

Many games choose to enable Steam Input by default, but it has some side effects that we didn't want so we decided on not doing that.

Originally posted by Samuel:
Invite the second player to join the game session before they have loaded the game via steam. Accepted the invite directly through the steam chat and have the invite launch the game. See that when the game loads it loads directly into keyboard only controller use. Workaround: Boot game before accepting invites.

That's not a bug. It's an expected behavior.

Originally posted by Samuel:
During a mission where both players are using controllers "pause" the game (just brings up the menu for each player, doesn't actually pause anything). After both players have paused, the first player restarts the mission. Upon restart, see that the controller for the second player is unresponsive for gameplay. Note: The game recognizes the controller is plugged in, as upon removal of the controller a prompt informs the user the controller was disconnected. The player may plug the controller back in and successfully provide controller input to remove the prompt. Thereafter controller input continues to do nothing until the entire game is restarted.

That's a bug. Thank you for bringing that to our attention.