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SnowRunner > General Discussions > Topic Details
ElimeIsReady 23 Sep @ 8:24pm
Game keeps causing my PC to crash
I've been playing this game for a while now and overall very rarely experienced crashes. I recently built a new PC which has been running great for a couple of months now, including on Snowrunner. However, since yesterday, my game will inevitably crash, causing my whole PC to black screen and crashing most of other applications running at the same time. At first, it only happened whenever I tried to exit the quarry in Smithville Dam, Michigan, but today, it started to happen every time, after I played for about an hour or so... I tried verifying the game's files, to no avail. Does anyone else have this issue? Or is anyone aware of some way to prevent such crashes? I really want to play the game but cannot for the life of me when I never know when I'll crash and have to start over thanks to the lack of manual saving...
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Showing 1-8 of 8 comments
Qrazy 24 Sep @ 2:48am 
Originally posted by ElimeIsReady:
Does anyone else have this issue?
I don't.

Event viewer might be able to shed some light on the issue. Exit to main menu is a workaround manual save option.
#1
ElimeIsReady 24 Sep @ 1:10pm 
Originally posted by Qrazy:
Originally posted by ElimeIsReady:
Does anyone else have this issue?
I don't.

Event viewer might be able to shed some light on the issue. Exit to main menu is a workaround manual save option.

Where can I find this Event Viewer? When my game crashes, it doesn't simply make me quit the game, it just indefinitely freezes the window and makes it impossible to access. I then have to forcibly end the task with task manager. So, I don't receive any kind of error message.
#2
sasuke uchiha 24 Sep @ 1:21pm 
Game keeps causing my PC to crash yep am having the same problem
#3
Nite69 24 Sep @ 3:05pm 
No crashes here I can play for hours
Last edited by Nite69; 24 Sep @ 3:07pm
#4
Aluvard 24 Sep @ 5:30pm 
Originally posted by ElimeIsReady:
Originally posted by Qrazy:
I don't.

Event viewer might be able to shed some light on the issue. Exit to main menu is a workaround manual save option.

Where can I find this Event Viewer? When my game crashes, it doesn't simply make me quit the game, it just indefinitely freezes the window and makes it impossible to access. I then have to forcibly end the task with task manager. So, I don't receive any kind of error message.
Start > type "Event Viewer"

Or

Win+R, type "eventvwr" press "enter" or click on "ok".
Last edited by Aluvard; 2 Oct @ 5:42pm
#5
Jack O 2 Oct @ 5:18am 
I had two BSOD crashes with this latest update myself and that's never happened with SnowRunner for me before. I was seeing poor FPS performance while I played with some crackly audio and then I'd get a crash. I tried a couple of different things (updating/reinstalling NVidia drivers, clearing shader cache) and they seemed to help at first but the problem would reoccur.

What actually fixed it was discovering that my GPU (RTX 4070) wasn't actually spinning it's fans at all. I turned on the NVidia overlay to monitor things as part of my troubleshooting process and noticed I was getting 0 RPM even when GPU temp was above 60c. Installing GPU Tweak III fixed the issue for me.
#6
Saber Help  [developer] 2 Oct @ 12:29pm 
Hey! Sorry you're experiencing crashes.

To help us investigate, could you please share your PC specs and a screenshot of the error message?

Submit your details easily at the link below:
https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

Thank you so much for your help!
#7
Fish 3 Oct @ 9:44am 
This sounds suspiciously like a faulty GPU, GPU overheating, or GPU power supply issue. Are you sure it's black screen or does it have a slight tinge to it?

The black screen is the GPU version of a BSOD
#8
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SnowRunner > General Discussions > Topic Details
Date Posted: 23 Sep @ 8:24pm
Posts: 8

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