IxSHE Tell

IxSHE Tell

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Recluseguy 14 Sep, 2022 @ 10:58am
Cannot download patch from website
Hey everyone, every time I try to download a patch for this game or any game patch from NekoNyansoft, I get an error connection reset error message. I've tried both Chrome and Microsoft Edge only to get the same problem. I've been able to access every other site just fine and sent the website a message, but have yet to get a reply. Does anyone have any ideas. Leaving a screenshot if I can.
Last edited by Recluseguy; 22 Sep, 2022 @ 11:17pm
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Showing 1-15 of 21 comments
Shiro♌ 14 Sep, 2022 @ 11:00am 
Weird.. Mine's working just fine.
Mysterio28 14 Sep, 2022 @ 11:08am 
If you're getting the 'ERR_CONNECTION_RESET' error message, you could try checking this video out:

https://www.youtube.com/watch?v=PCNEwLb_vlk

The guy explains how to fix the problem with Chrome though since I never ran into this issue I'm not sure how well it'll actually work.
Recluseguy 14 Sep, 2022 @ 11:09am 
Right now? Before August, everything seemed fine. My whole network had to be reset, but this is the only thing I can't access. Error is ERR_CONNECTION_RESET.
Mysterio28 14 Sep, 2022 @ 11:30am 
Just making sure, but this is the one you're trying to download, right?

https://www.nekonyansoft.com/shop/product/34
Mysterio28 14 Sep, 2022 @ 11:43am 
Seems you aren't being given permission to download it for some reason. Give this a try. Close out your browser then. Then right click on the Chrome shortcut on your desktop and select to 'run as administrator' then try downloading it again. Still might not work but worth a shot.
Recluseguy 14 Sep, 2022 @ 12:24pm 
@Mystero28. Tried that, didn't work. Thanks though. Not sure what I can do on my end. Bitdefender even says the resulting page is a suspicious sight. Even when I disable protection, I still can't download a thing. Could it have something to do with my own network, because everything else works fine.
Recluseguy 14 Sep, 2022 @ 12:26pm 
For example, just downloaded the patch Apostle Rebellion patch from Kagura Games. No issues there.
Mysterio28 14 Sep, 2022 @ 12:37pm 
Just a thought, but it could also be your antivirus interfering by blocking the download connection (thinking it's a threat even though it's not). Could try disabling for a few seconds then give it another go.
Recluseguy 14 Sep, 2022 @ 12:53pm 
Tried turning off everything in Bitdefender. Nothing. If everyone else can access it just fine, then what is up with my network where it discriminates against one specific site?
Mysterio28 14 Sep, 2022 @ 12:54pm 
So you can't download anything from NekoNyan's site or is it just the one patch? Also are you from the U.S? If you live elsewhere, then that could also be the problem. NekoNyan's site might act up for other countries when trying to download patches.

Only other thing I can think of is to go to their website and try emailing nekonyan support and see if maybe they can help you with this problem because I'm definitely no expert on this technical stuff.
Last edited by Mysterio28; 14 Sep, 2022 @ 1:00pm
Shiro♌ 14 Sep, 2022 @ 1:03pm 
Originally posted by Mysterio28:
Are you from the U.S? If you live elsewhere, then that could also be the problem. NekoNyan's site might act up for other countries when trying to download patches.
Really?
I do live in Czech Republic, and I can't say that I have ever faced such an issue.
Recluseguy 14 Sep, 2022 @ 7:18pm 
Live in the U.S. Used both Incognito and regular browsing, and turned off my antivirus protection. Contacted support, but all they did was give me a ticket and never got back to me. Since I didn't have this problem with other sites, I assumed they were doing maintenance or something. Yes I can't download any patches. What makes it weirder is that I've downloaded the patch for Kinkoi from them before. Never had this problem. I really don't want to have to rebuy the game from Jast or something.
Mysterio28 15 Sep, 2022 @ 2:22am 
NekoNyan has a discord you can get to from there website. You could try asking there if they (or someone else) could help ya out.
Recluseguy 22 Sep, 2022 @ 11:16pm 
Joined the Discord server. The devs resolved it. Thanks everyone!
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