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Sorry for the bad experience.
Could you please clarify what you mean by the "glitch spell" you mentioned?
Please visit our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue. In the ticket, kindly provide the following details:
1. The relevant video.
2. The exact time and date you encountered the issue, including your time zone.
3. Your in-game ID.
Thanks for your patience and support!
Best,
Party Animals Support Team