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Substance Painter 2020

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sanparkour11 10 Sep, 2020 @ 4:13pm
Susbtance not responding when opening
Recently I opened susbtance painter about 2 days ago and it worked fine. Today when I open it the window stays in white and sends the message "not responding" I´ve already reinstall it and update my driver but nothing seems to work.
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Showing 1-10 of 10 comments
Havi 10 Sep, 2020 @ 11:24pm 
I am currently having the same issue here, I launch substance painter and everything is fine, but when I start a new project it just crashes
#1
Hotrod 12 Sep, 2020 @ 9:28pm 
im having the same issue
#2
Sixtk 18 Sep, 2020 @ 10:03pm 
Likewise I was literally using it last night and now it is just as described above. Window turns white and says "not responding". I also tried reinstalling but no luck. Did anyone here get it fixed?
#3
DarkShine 24 Sep, 2020 @ 10:33am 
I am also having the same issue, was able to use it 3 times and now it does this whenever I try and launch it.
#4
-(Matter) 14 Oct, 2020 @ 7:04am 
Exact same problem, I go to File > New..., and Substance Designer crashes as soon as I hit the "Select" button at the top to open a mesh.

Clearly has nothing to do with meshes and whatnot since it crashes as the Explorer window opens, well before you can even choose a mesh.

Verifying "game" files keeps finding between 95 and 96 corrupted files, but the issue persists.
#5
ov.lina16 16 Oct, 2020 @ 4:41pm 
I have the same issue, I just get the start-up screen and it doesn't move from there.
#6
alim 15 Aug, 2021 @ 10:24am 
same here. almost an year passed, still no solution.
#7
victorhugojuice 16 Aug, 2021 @ 12:04pm 
I have the same issue i try to reinstall and the same happens.
Last edited by victorhugojuice; 16 Aug, 2021 @ 12:05pm
#8
Cmd-Nomad 19 Aug, 2021 @ 11:25am 
Do any of you use a multiscreen setup?
Did you move toolbars to your second screen?`
If yes: thats the reason for the crash.
#9
Koschej 5 Jul, 2022 @ 2:04pm 
Originally posted by Cmd-Nomad:
Do any of you use a multiscreen setup?
Did you move toolbars to your second screen?`
If yes: thats the reason for the crash.
yes, I did. But how can I fix this? is there a sollution for this problem?
Thank you very much :)
#10
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Substance Painter 2020 > General Discussions > Topic Details
Date Posted: 10 Sep, 2020 @ 4:13pm
Posts: 10

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