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Hades > Technical Support > Topic Details
Ricky 27 Jun, 2024 @ 8:06am
Cross Save Steam-Switch
Hi guys, I've just bought the game on the Switch after playing and loving it on Steam.
Unfortunately the Cross Save option with Steam does not work, it just displays a page to create a new Steam account rather than an option to log in and connect the Steam account to the Switch.
Could you please look into this?
Thanks!
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Showing 1-8 of 8 comments
Puffin 27 Jun, 2024 @ 2:59pm 
I have the same issue. Cannot connect and sync.
#1
Tiank 28 Jun, 2024 @ 1:45am 
Hey, thank you for the report, this is being investigated.
#2
Ricky 28 Jun, 2024 @ 9:26am 
Thank you!
#3
Tiank 2 Jul, 2024 @ 1:46am 
Hey folks, Steam pushed out a web update recently and you should be able to log in with your Steam account on Switch again. You might need to restart your Switch first.
#4
Ricky 2 Jul, 2024 @ 10:55am 
It works now, thanks again!
#5
Highway1027 8 Aug, 2024 @ 2:43pm 
Issue is back already. :-( Same issue in Divinity 2 and Civ VI. Is this feature being discontinued?
#6
ornclown 10 Aug, 2024 @ 1:38pm 
Why is this a constant issue?

I want to carry my game over to the Switch version, but I cannot access the log-in page on my Switch. I see dozens of posts with this same issue going all the way back to 2020.... why?

If it is a known issue when Nintendo or Steam push an update, then shouldn't cross-save be an automatic check for compatibility??

Great game. Terrible support.

Devs are spread too thin to think about Hades 1 anymore.
#7
Stray 11 Aug, 2024 @ 6:00am 
Same issue here. Can connect Switch to an Epic Account but not Steam. After selecting to connect to Steam on the Switch the login button in the top right just reloads the same page and won't allow me to log in to Sync Saves.
#8
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Hades > Technical Support > Topic Details
Date Posted: 27 Jun, 2024 @ 8:06am
Posts: 8

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