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We're sorry for your trouble. We are aware of the issue and working on the solution. Also, following the spoxmen instructions would be extremely helpful.
Hello, just adding to this:
If you can't access the directory via File Explorer, press Windows + R and paste %userprofile%\AppData\LocalLow\PyramidGames\Farming Life into the box that pops up. Press OK anbd you should see the contents of the Farming Life folder. What we need is "output_log" text file and a file named "gameSave(number)".
Please send it to contact@pyramid.games or to our Discord server linked right here[discord.gg].
No problem! Thanks for letting us know about a workaround, it may be helpful too!