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If you have trouble with the Steam Support ticket system i might be able to help you with that. Please explain in more detail why you can't write a ticket.
About gamers and servers (I take it it's "servers' what you mean with "serbs").
Steam Support nor i can help you with a problem of players and/or servers who stop playing.
Note that servers need downtime to update once in a while. Ususally there's a message somewhere. It'll be announced on the game Hub when it's an official server from the game company itself.
When it comes to official servers you need to adress the game company, they all have their own forums on Steam. You can find the official game forum via :
Some games have the option of gamers maintaining their own servers. If that's where you played or wanted to play, the server Admin is the one to talk to. They do not always have their own Steam group (forum).
Valve/Steam might ban servers for misconduct and the VAC & Ovewrwatch systems might ban gamers for cheating. Alternatively the game companies can issue game bans. There's nothing we can do about that except being glad they got removed from playing with honoust gamers.
Furthermore, some team-games might give the teams the option to kick Ppl from their teams. That's up to the team captains. Although this can be for unfair reasons, f.e. it's difficult for new players to learn the ropes in some of these games as no-one there wants to play with newcomers, also nothing we can do about that. these games might have build-in failsaves to give some-one who kicks a lot of players a temporary game-ban so they have to be carefull how often they kick other players out of their teams.