black ops 3 wont launch :: Help and Tips

All Discussions > Steam Forums > Help and Tips > Topic Details

V2hz 8 May, 2016 @ 3:45pm

black ops 3 wont launch

when i click on black ops 3 it launches then does the intro then closes and then says blackops3.exe has stopped working windows is looking for a solution plz help me thanks.

< >

Showing 1-15 of 35 comments

Tev 8 May, 2016 @ 3:48pm

You might want to give this a look,
https://support.steampowered.com/kb_article.php?ref=7169-TIAV-5361

Have those 153 hours of yours been played on the same computer? Have you verified the game's cache? (Properties > Local Files > Verify Integrity of Game Cache)

Anything apparent that might be different since it last worked?

Last edited by Tev; 8 May, 2016 @ 3:48pm

V2hz 8 May, 2016 @ 3:53pm

yes all 153 have been on this computer and im verifing it right now and no nothing has changed

V2hz 8 May, 2016 @ 4:02pm

it says all files have been successfully verified

Tev 8 May, 2016 @ 4:30pm

Originally posted by DankSquadApePig:
Someone plz help me

For a moment I thought it worked for you since you went in the game and you didn't say anything afterwards.

Since it does launch; only crashes post-intro. Have you tried asking on the game's forums?: http://gtm.steamproxy.vip/app/311210/discussions/

V2hz 8 May, 2016 @ 4:34pm

Originally posted by Teutep:
Originally posted by DankSquadApePig:
Someone plz help me
For a moment I thought it worked for you since you went in the game and you didn't say anything afterwards.

Since it does launch; only crashes post-intro. Have you tried asking on the game's forums?: http://gtm.steamproxy.vip/app/311210/discussions/

I'll try thanks,it just started doing this yesterday

ddub1981 9 May, 2016 @ 6:46pm

Not sure if you found a fix for this, but I had the same issue and was able to resolve it. Turned out my problem was AVG had updated this afternoon unbeknownst to me, and BO3 wouldn't launch this evening. I tried rolling back my graphics drivers, restarting numerous times, etc. Finally I turned off AVG temporarily (through process of elimination of closing other programs that might've been interfering), and BOOM, BO3 finally launched. So you can add an exception in AVG for BO3 and it should let you launch it then.

TL; DR - AVG is the culprit, add an exception for BO3 in AVG's Advanced Settings.

Last edited by ddub1981; 9 May, 2016 @ 6:47pm

V2hz 9 May, 2016 @ 8:06pm

I'll try it tomorrow thanks

The Giving One 9 May, 2016 @ 8:12pm

Originally posted by D DUB:

TL; DR - AVG is the culprit, add an exception for BO3 in AVG's Advanced Settings.

Yes, AVG is on the list and in bold and with a green symbol.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

"* We recommend that applications listed in bold with a ( * ) symbol are fully uninstalled from your system if disabling them does not resolve the issue"

EDIT..Always reboot after uninstalling software in order to troubleshoot Steam issues.

Last edited by The Giving One; 9 May, 2016 @ 8:13pm

V2hz 10 May, 2016 @ 3:29pm

thanks it worked!!!

ddub1981 11 May, 2016 @ 1:16pm

Originally posted by DankSquadApePig:
thanks it worked!!!

Happy to help :) These types of things are so damn frustrating and hard to find a good answer to a specific problem.

#10

V2hz 11 May, 2016 @ 11:18pm

Yea,thanks again 😄😄😄

#11

CVLawes 8 May, 2017 @ 12:47pm

Have you moved your install location with a third party app? I was struggling with the same problem then realised I'd used Steam mover to move it to a different drive. I cleared the shortcuts 'uninstalled' it, then pointed Steam at the drive I'd moved it to, sorted it out for me.

#12