15% is the launch discount.

An additional 25% will be added to that if you own the original on Steam (a total of 40%), but you need to be logged in to see that.

EDIT: This issue is now resolved - there was a bug preventing some users receiving the discount, but fixed now.

Originally posted by BG Eandaen:

15% is the launch discount.

An additional 25% will be added to that if you own the original on Steam (a total of 40%), but you need to be logged in to see that.

I am logged in and I do own the original game, still getting only showed 15% off.

And why can not I use the game? Still he says that I have an alpha build?

Originally posted by ☣ Miss Nemesis ☣:

Originally posted by BG Eandaen:

15% is the launch discount.

An additional 25% will be added to that if you own the original on Steam (a total of 40%), but you need to be logged in to see that.

I am logged in and I do own the original game, still getting only showed 15% off.

+

Same here, no 25% discount.
Game is discounted at 15% which makes it 16,99 Euro, even though I own the original for ages.

Originally posted by DimO_on:

And why can not I use the game? Still he says that I have an alpha build?

Right click > Properties > Beta and select NONE. This will update the default build for you to play normally.

Originally posted by ☣ Miss Nemesis ☣:

Originally posted by BG Eandaen:

15% is the launch discount.

An additional 25% will be added to that if you own the original on Steam (a total of 40%), but you need to be logged in to see that.

I am logged in and I do own the original game, still getting only showed 15% off.

Were you in the closed testing group?

I'll look into this - it wasn't something we could test beforehand as it's hardcoded in the Steam backend. We've checked on a couple of test accounts and the 40% discount (launch + loyalty were applied correctly). Can you double check the old game is installed in your library please?

Originally posted by BG Eandaen:

Originally posted by DimO_on:

And why can not I use the game? Still he says that I have an alpha build?

Right click > Properties > Beta and select NONE. This will update the default build for you to play normally.

Originally posted by ☣ Miss Nemesis ☣:

I am logged in and I do own the original game, still getting only showed 15% off.

Were you in the closed testing group?

I'll look into this - it wasn't something we could test beforehand as it's hardcoded in the Steam backend. We've checked on a couple of test accounts and the 40% discount (launch + loyalty were applied correctly). Can you double check the old game is installed in your library please?

I wasn't involved in testing this game. I do have the original game installed.


EDIT: I also relogged to see if I would get the discount now, but nope. Still 15%

Thanks - I've just tested it on a new account and it's not working properly there either. Could potentially take a little bit of time to apply to all accounts given the volume, but I'll chase this with Valve.

Stickying this topic - will keep you updated and apologies for the hassle!

oh :/ i have the original and bought it anyway. guess i have to live with the 15% discount xD

Originally posted by BG Eandaen:

Originally posted by DimO_on:

And why can not I use the game? Still he says that I have an alpha build?

Right click > Properties > Beta and select NONE. This will update the default build for you to play normally.

Originally posted by ☣ Miss Nemesis ☣:

I am logged in and I do own the original game, still getting only showed 15% off.

Were you in the closed testing group?

I'll look into this - it wasn't something we could test beforehand as it's hardcoded in the Steam backend. We've checked on a couple of test accounts and the 40% discount (launch + loyalty were applied correctly). Can you double check the old game is installed in your library please?

thx

Originally posted by Spiral:

oh :/ i have the original and bought it anyway. guess i have to live with the 15% discount xD

Or ask vavle for a discout on the ammount you should have not spent, there nice and should say something

OK folks,

I just tested this again and the game that appeared in my test library wasn't quite activated properly.

Can those of you experiencing a problem with the loyalty discount try loading up the old game (app 2400)? If that works, try refreshing the store page and see if the discount is applied properly.

Thanks!

Originally posted by BG Eandaen:

OK folks,

I just tested this again and the game that appeared in my test library wasn't quite activated properly.

Can those of you experiencing a problem with the loyalty discount try loading up the old game (app 2400)? If that works, try refreshing the store page and see if the discount is applied properly.

Thanks!

Tried it, nope. Still doesn't work

Yeah I have this problem to guys, only 15%. really annoying =/

Yes, it is really annoying! :-/

We've put in a support request to Valve on this one. There's not a lot more we can do at this point unfortunately. It's likely someone will respond over the next few hours.